We're experiencing a stage of rapid growth. We're one of the most successful startups in Mexico, and this is just the beginning. We're looking for an Human Resources Lead with strategic vision, operational precision, and a strong desire to make an impact. If you want to build something big, this challenge is for you.

Job Objective: Lead and manage the Human Resources department with a strategic vision, strong execution capabilities, and a transformative mindset. This role is critical to building a solid, agile, and results-oriented HR function, while fostering a diverse, high-performance, and dynamic organizational culture.

Key Responsibilities:

Talent Acquisition & Onboarding

• Design and implement effective strategies for talent acquisition, onboarding processes, and performance improvement.
• Continuously improve engagement and retention processes, based on the analysis of key performance indicators (KPIs).

Organizational Planning

• Define and structure departments, roles, and responsibilities in collaboration with the Operations team.
• Establish clear internal policies regarding vacation, schedules, performance, internal regulations, and other organizational guidelines.

Organizational Development

• Design and implement wellness and internal communication programs that strengthen culture and organizational climate.
• Implement performance evaluation systems, leadership development programs, and manage annual succession plans to ensure operational continuity.
• Design and coordinate training programs aligned with business needs.

Compensation & Benefits

• Design and implement variable compensation policies and benefits plans that align talent performance with the company's strategic objectives.

Requirements:

Education & Training

• Bachelor's degree in Business Administration, Psychology, or a related field.
• Advanced English (mandatory).
• Willingness to travel, depending on project or international context requirements.
• Valid visa (preferred)

Experience

• 5–7 years of experience managing all internal processes, including Recruitment and Selection, Training and Development, Internal Communications, Organizational Culture, Compensation, and Organizational Structure.
• Knowledge of Mexican labor law (international knowledge is a plus).
• Previous experience in startups (preferred).

Soft Skills:

• Ability to design and structure processes, teams, and organizational culture from the ground up.
• High adaptability to change, ambiguity, and multiple responsibilities in flat, fast-paced environments.
• Sound judgment with empathy, balancing objectivity with human sensitivity.
• Strong autonomy and initiative.
• Strategic mindset, with a business and product understanding to align talent processes that create real value.
• Innovative thinker, open to breaking traditional models and building globally impactful solutions.
• Transformational spirit: not just executing, but leading change.
• Critical of the status quo, motivated by the opportunity to create something meaningful and different.