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Hace 2 días
Bilingual Customer Service Specialist – Accounts Receivable
Si el reclutador te contacta podrás conocer el sueldo
Industrias John Crane en
Sobre el empleo
Categoría: Contabilidad - Finanzas
Subcategoría: Crédito y cobranza
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
HíbridoBeneficios
- Prestaciones superiores a las de la ley
- Fondo de ahorro
- Vales de despensa
Descripción
Company Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
Job Description
As a Bilingual Customer Service Specialist – Accounts Receivable, you will play a vital role in managing our incoming payments, ensuring timely and accurate processing of receivables, and maintaining compliance with financial regulations. Your expertise will directly contribute to our cash flow management and financial stability.
- Customer Collections:
- Invoice Follow-Up: Proactively follow up with customers to ensure timely payment of invoices.
- Dispute Resolution: Identify and resolve any discrepancies or disputes related to customer invoices and payments.
- Payments Support:
- Payment Processing: Accurately process incoming payments, including checks, ACH, wire transfers and credit cards. Ensure payments are correctly allocated to customer accounts.
- Customer Master Data Management:
- Data Accuracy: Maintain accurate and up-to-date customer master data, including onboarding new customers and updating existing customer information.
- Compliance: Ensure customer data complies with internal policies and external regulations.
- Functional KPI Management:
- Performance Monitoring: Track and analyze key performance indicators (KPIs) related to accounts receivable function and portfolio aging.
- Reporting: Generate regular reports on AR performance metrics and provide insights to support decision-making.
- Process Improvement Management:
- Process Optimization: Identify opportunities for process improvements within the AR function and implement innovative solutions. Lead initiatives to enhance efficiency, accuracy, and overall performance of the AR processes.
Qualifications
- Bachelor's degree in Accounting or a related field (Corporate Finance, Business Administration, Economics).
- A minimum of 5 years of experience in accounts receivable for a similar role.
- Accounting Software: Proficiency in ERP systems like SAP, Oracle, or Microsoft Dynamics.
- Consistent productivity level of minimum 200 accounts credit control.
- Excellent communication abilities and a customer-focused approach
- Automation Tools: Familiarity with AP automation tools and portals (i.e. Coupa, Ariba, etc.).
- Data Analytics: Ability to use data analytics tools (e.g., Power BI, Tableau) to generate insights and improve processes.
- Cybersecurity Awareness: Knowledge of best practices in data security and privacy.
- Intermediate to advanced English skills required.
Additional Information
With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women at Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20469803