At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Software Test Engineer II - PaaS

Why We Have This Role

• The Senior Software Test Engineer role is critical for ensuring high-quality solutions that handle scalability challenges, enabling Qualtrics to support millions of users effectively while maintaining top-notch performance and user experience.
• It fosters a collaborative work environment where team members engage in iterative processes to devise optimal testing strategies, thereby enhancing team functionality and inclusivity in driving product excellence.
• The position offers a dynamic environment for professional development, encouraging engineers to grow their skills in testing and automation while working on impactful projects, ultimately contributing to personal and organizational success within a fast-paced landscape.
• The Software Test Engineer II contributes to Qualtrics' mission of bringing humanity and connection back into business by shaping products that prioritize user experience and drive meaningful outcomes for diverse industries.

How You'll Find Success

• Strong level of curiosity
• Ability to create trust in customers and teams through thorough communication
• Takes initiative and shows scrappiness in getting things done
• Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
• Takes analytical mindset to approach problems and find solutions
• Shows desire to learn new skills and grow in the role

How You'll Grow

• Develop a quality culture that champions a delightful customer experience.
• Ensure teams can efficiently deliver high-quality software to all markets.
• Engage early in the testing process to validate customer use cases and achieve full automation.
• Automate the release process to save human effort, reduce mistakes, and accelerate overall delivery.
• Work with a technology stack that includes Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad, and Docker.
• Participate in a collaborative culture with ample opportunities to improve software quality.

Things You'll Do

• Design test plans and test cases for web applications
• Find, triage, and document bugs worth fixing
• Conduct ad-hoc and scripted manual tests
• Convert manual test cases into automated cases in an existing framework using Python or JavaScript
• Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
• Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
• Drive quality processes like bug triage, releases decisions, and feature completion criteria

What We're Looking For On Your Resume

• Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required.
• 2-4 years of coding experience with any programming language (prefer in Python/JavaScript)
• 2-4 years of experience working as part of a team
• Familiar with front-end technologies, or REST web services and/or constructing basic database queries
• Familiarity with software testing concepts and tools is a plus

What You Should Know About This Team

• Be part of a passionate engineering team breaking new ground in cloud computing and web scalability.
• Develop solutions that handle terabytes of data and are used by millions of users daily.
• Design products that simplify sophisticated research processes.
• Focus on key engineering tenets: Platform-oriented, API First, Secure, and One Product.
• Prioritize quality by ensuring reliable software; address buggy features before release.

Our Team's Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
• Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
• Variable allowances for wellness, meals, transportation, and more.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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