About the job (CE02DS) Creative Design Specialist - Remote, Guadalajara MX

About our Client

The challenge people leaders face is that the employee experience design process resides across distributed teams, disparate HR systems, and in many cases, spreadsheets & powerpoints. Once people's programs are launched, there's an initial buzz, then they get swept under the rug in sixty days, and it's onto the next burning need.

Creating & executing best-in-class people programs to treat employees as internal customers is extremely manual and time-consuming they include many moving parts such as goals, branding, content, communications, timeline, rewards, and ROI. In the hybrid workplace, there's no effective way to manage this.

We're here to change that our goal is to elevate the role of people leaders everywhere and help them to sustain their people program utilization over time. Were empowering them to showcase the impact of the people org to their leadership team & board while helping them to get executive buy-in and unlock more budget internally to experiment & run innovative people programs.

We're a remote-first team, currently composed of cross-disciplinary members located around the world.

You'll be joining 4 experienced founders from the US and UK. Together they have already built global SaaS companies and have 7 combined exits

Responsibilities:

• Support and develop graphic design projects through all phases of development and final production of materials, which may include designing sales proposals, word documents, presentations (PPTX, PDF, Google Presentations, etc.), graphical banners, and GIFs.
• Collaborate and partner with Sales and Customer Success Teams to understand and deliver priority prospect and customer needs.
• May present at and participate in kick-off meetings, check-ins, and final review meetings with technical staff and supervision from customer success or marketing staff.
• Learn customer brand guidelines to deliver brand and tone consistency in customer deliverables.
• Execute and collaborate on design assignments based on existing creative concepts, design briefs, and vision.
• Learn, use, and help expand the template library across internal and external tools.
• Create, organize, and help maintain content across internal and external projects.
• Support and coordinate graphic design and preparation efforts for client deliverables (e.g., printed reports, online documents, public outreach materials, project branding).
• Assist with creating design solutions that may include multiple channels and products (e.g., digital communications, social media, email, print, animation, video, web design) to be created consistent with existing styles.
• Verify that customer deliverables and touchpoints comply with corporate branding standards, formats, and template styles.
• Conduct thorough QA (Quality Assurance) prior to delivering assets to internal stakeholders and customers.
• Participate in team meetings with customer success, marketing, and Sales teams.
• Improve content delivery timelines via templatizing for scale over time.
• Provide input to improve internal content and service delivery operations.

Qualifications:

• 1-2 years of content design and delivery experience.
• Ability to manage multiple projects simultaneously.
• 1-2 years of overall professional experience or equivalent internship experience (Not required but nice to have).
• 1 year experience with design tools like Canva and other equivalent creator tools.
• Working knowledge of and experience using Microsoft Office Suite and Adobe Creative Cloud.
• Photography, video, animation, and social media experience and skills preferred.
• Excellent interpersonal and communication skills.
• Strong eye for design and brand guideline details.

Compensation, Benefits, & Perks:

• $2,000 per month.
• $500 Yearly Health Insurance Stipend after the 3-Month Probation Period.
• $500 One-time Work Equipment/Home Office Stipend upon joining.
• $500 One-time Learning & Development Stipend upon joining.
• Unlimited Paid Time Off.
• Flexible/hybrid work environment.
• 2 Wellness Days per year to take time off and focus on rest and mental health.
• Monthly Company Game Day.
• Annual Company Off-sites.

What we believe is important in the role:

• Strong design skills and knowledge of brand tone, voice, social and design trends, and best practices.
• Cultural fit with our company and team.
• Clear communication and people skills.
• Self-starter who can learn quickly and adapt to a growing & changing environment.