Summary:

We are searching for an Implementation Enablement Lead to drive onboarding excellence and continuous improvement across the implementation team. You'll design scalable training programs, optimize internal tools and workflows, and champion initiatives that boost project quality, velocity, and team readiness.

This role blends strategic thinking with hands-on execution, requiring strong cross-functional collaboration, process innovation, and a passion for empowering others through enablement.

Technical Skills:

• Project management tools (GuideCX, Monday .com)
• SaaS platforms & CRM systems (Salesforce)
• Excel & PowerPoint reporting
• APIs, integrations & automation tools (e.g., Pendo, Workato)
• LMS platforms, SOP creation & instructional design
• Process mapping & enablement tooling

Experience Needed:

• 6-8 years in SaaS implementation, enablement, or project management
• Minimum 2 years supporting Enterprise clients
• Experience designing onboarding programs or internal training
• Background in HCM, HR tech, or configurable platforms is a plus
• PMP, SHRM, or change management certifications preferred

Other Requirements:

• English C1 (Advanced)