The Creative Operations Manager will lead our Mexico City creative hub, supporting a US-based design agency. The Creative Operations Manager will manage creative work, lead and mentor a multidisciplinary team, and ensure seamless collaboration across borders. This is an opportunity to drive creative excellence and elevate our capabilities in Mexico while delivering high-quality work that aligns with US-based brand standards.

1. Leadership & Team Management

- Ability to motivate, mentor, and empower a team of creatives including designers, art directors, adaptive designers, and project managers.

- Strong communication and prioritization skills to ensure a positive team culture that delivers high-quality work with timely execution.

- Experience managing a remote or hybrid team while ensuring alignment with US-based creative leadership.

2. Creative & Design Knowledge

- Strong understanding of retail advertising, packaging design, graphic design, art direction, adaptive design, and digital production workflows.

- Familiarity with design software (Adobe Creative Suite, Figma, Sketch, etc.) and best practices for digital and print production.

3. Project & Workflow Management

- Expertise in managing creative operations and workflows within an ad agency or graphic design firm setting.

- Familiarity with project management tools (Workfront, Monday com, Asana, Trello, etc.); experience with Workfront is a plus.

- Strong organizational and time-management skills to ensure efficient scheduling, prioritization, and workload balancing.

- Experience setting up and managing traffic coordination processes to optimize team efficiency and project flow.

- Strong understanding of revision cycles, approvals, and stakeholder management.

5. Business & Operational Acumen

- Experience budgeting and allocating resources for a creative team, ensuring cost efficiency while maintaining quality.

- Understanding of contracts, freelancer and vendor management in Mexico, including local labor laws and best practices.

- Familiarity with profitability tracking, resource utilization, and efficiency metrics.

- Knowledge of US intellectual property laws, brand compliance, and creative licensing for digital and print assets.

Please apply through this channel. If you want to learn more about us, visit the Betty Agency by Quad website. We look forward to your application!