Join our dynamic team at the leading dental clinic in Cancun, committed to providing exceptional oral care services. We want your talent as:

RECEPCIONISTA Y COORDINADORA DE ATENCIÓN INTEGRAL AL PACIENTE

Your responsibilities:

· Welcoming patients upon arrival at the clinic, directing them to the appropriate areas.

· Answering phone calls and emails, addressing inquiries and scheduling appointments.

· Managing patient appointment schedules and ensuring efficient workflow in the clinic.

· Coordinating logistical aspects related to patients' travel.

· Registering and updating patients' information on our database.

· Processing payments, coordinating insurance claims, and ensuring proper billing.

· Keeping the front desk area clean and organized.

· Assisting with administrative tasks.

· Accompanying patients to external procedures, ensuring their arrival and proper procedure.

· Making outbound calls to potential clients to present our services.

· If necessary, creating content for the clinic's digital platforms.

· Scheduling appointments for studies and procedures in laboratories and hospitals when required.

· Coordinating patient transportation for external studies or appointments.

Requirements:

· Bachelor's degree (administrative fields preferred)

· 2-year experience as receptionist with similar responsibilities.

· Fluency in English (required)

· Excellent communication skills.

· Use of digital platforms, Office, Windows, CRM.

· Availability to rotate turns if necessary and to accompany guests to external appointments.

Benefits:

· $21,500 mxn - $24,500 mxn monthly salary (according to prior experience and abilities)

· Law mandated benefits.

· Parking access.

· Professional development opportunities.

Workplace and schedule:

· 6 workdays a week, with one rest day (rotated)

· Rotated schedules 8am-4pm, 10am-6pm, 12pm-8pm

· We are located in Plaza Kukulcan, Blvd. Kukulcan KM 13, Hotel Zone, 77500, Cancún, Q.R.