Lead communication of Quality topics with customers, support production activities, coordinate Supplier Quality actions and administer the Quality Management System. Sr CQE will use an advanced product quality development system, such as APQP and be responsible for proactively improving all aspects of quality with statistical and analytical tools in a Lean Manufacturing environment. Possess technical knowledge, problem-solving skills and leadership.

Client Details

Proporcionamos soluciones de calidad de energía simples y sólidas. Los requisitos de gestión de la calidad de la energía difieren significativamente según la empresa de servicios públicos, la industria, la aplicación y el país. Ofrecemos productos de filtrado y calidad de la energía tanto para la entrada (lado de la línea) como para la salida (lado de la carga) de variadores de frecuencia (VFD) y equipos de conversión de energía. Estos componentes representan elementos estratégicos de la calidad de la energía. Ofrecemos soluciones completas de calidad de energía para la automatización en petróleo y gas, agua/aguas residuales, HVAC y otras industrias.

Description

The following functions and responsibilities are informative and non-limiting in nature. The company reserves the right to add responsibilities as deemed necessary for the management and support of the company.

• Supports the resolution of production quality problems on time to meet the customer requirements
• Work effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide fast responses.
• May partner with line quality engineers and management teams in layered process audits and internal audits.
• Follow procedure for control on non-conforming parts in production.
• Assisting clients during audits with the aim of coming to a production release.
• Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements.
• Perform warranty analysis and identify trends.
• Root cause analysis and implementation of corrective action
• Responsible for maintaining and continual improvement activities to enhance the quality system.
• Manage containment actions for Customer concerns and quality proactive notifications (including customer sorting & Quality Alerts).
• Manage additional controls with Engineering and Operations to ensure quality products.
• Manage quality RMA process, review, analyze trends, prepare reports and communicate.
• Support the Quality Inspectors, Technicians and Engineers to ensure that products and processes comply with the relevant requirements of the quality management system.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Disciplined and results-oriented work ethic.
• Strong knowledge with statistical tools such as SPC, Cpk Studies, Gauge R&R, etc.
• Previous experience developing, using and maintaining Control Plans, PFMEA'S, Standard Work Instructions.
• Data-driven, objective and fact-based.
• Must be able to work within accelerated product development schedules.
• Ability to work in a cross-functional team environment.
• Strong communication skills.
• Fluent in English.
• Strong analytical and troubleshooting skills.

Profile

Experienced Customer Quality Engineer with over 5 years in international manufacturing organizations, specializing in industries such as Automotive, Medical, Electrical, Electronics, and Aerospace. Strong background in client interaction, corrective actions, and leading work teams with a high sense of urgency.

Hands-on, 100% floor-oriented professional with expertise in data-driven decision-making, including databases, Pareto analysis, and trend analysis. Skilled in root cause analysis and essential quality tools.

Key Competencies & Tools:

• Advanced English: C1
• Quality Tools: CORE TOOLS, PDCA, ISO, Self-Assessment Center, Customer Audits.
• Certifications: Internal Auditor ISO-9000, IATF-16949.
• Soft Skills: Honesty, ownership, confrontation, empathy, excellent communication, resilience. Proactive, dynamic, decisive, autonomous, and structured in problem-solving.

Effective in handling complex and high-pressure situations, with excellent communication skills to interact at all levels, including clients, corporate teams, and operations.

EDUCATION/EXPERIENCE/QUALIFICATIONS:

Education/Certifications

• Bachelor's degree in industrial, Electrical, Mechanical Engineer or a related Engineering discipline.

Hard Skills

The technical abilities needed for a job.

• Proficient English level
• Excellent Communication Skills. Work with outside Customers and Global Teams
• Strong Problem -Solving Capabilities (8D's, 5 why's, Ishikawa, DMAIC)

Soft Skills

The personal traits that help perform a job more efficiently or effectively.

• Responsiveness, Adaptability, Attention to detail, Collaboration, Communication skills, social skills, Teamwork, Valeus, Work ethic., Delivers Results, Fact Based, continuous Improvement, Costumer focused, Integrity.

Job Offer

Prestaciones superiores de ley más bonos