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REQUIREMENTS:

• ADVANCED ENGLISH FOR VERBAL AND WRITTEN COMMUNICATION

• GOOD PRONUNCIATION.

• GOOD INTERPERSONAL SKILLS

• KEYBOARD SKILLS.

• ADVANCED KNOWLEDGE IN HOW TO OPERATE A COMPUTER.

• SENSE OF RESPONSIBILITY.

• NO FEAR TO MAKE PHONE CALLS.

• GOOD ATTENDANCE

• TEAM WORK.

• TIME AVAILABILITY.

• REQUIRED EDUCATION AND EXPERIENCE: HIGH SCHOOL

• PREFERRED EDUCATION AND EXPERIENCE: COLLEGE DEGREE / PREVIOUS EXPERIENCE WORKING ON A CALL CENTER.

SHIFT:

TBD 5 DAYS A WEEK, 2 DAYS OFF 8:30 AM - 6:06 PM

SALARY AND BENEFITS:

DAILY BASE SALARY: $320.00

WEEKLY ATTENDANCE BONUS: $230

WEEKLY PRODUCTIVITY BONUS: $1,000

MONTHLY GROSS INCOME: $15,069 (INCLUDING BONUSES)

-MONTHLY NET INCOME: $13,000 APPROX. (INCLUDING BONUSES)

-WEEKLY NET INCOME: $3,000 APPROX. (INCLUDING BONUSES)

-WEEKLY NET INCOME (FIRST 1-2 MONTHS): $2,190 (INCLUDING ATTENDANCE BONUS)**FIRST 1-2 MONTHS THEY WILL NOT RECEIVE PROD BONUS ($2190 NET PER WEEK APROX)** // SAVINGS FUNDS 4%// 20 DAYS CHRISTMAS BONUS

ESSENTIAL FUNCTIONS:

• ANALYZE ACCOUNT NOTES AND MEDICAL DOCUMENTS AND INPUT INFORMATION INTO THE CORRESPONDENT APPLICATION.

• CALL AND FAX DOCTOR'S OFFICES AND HOSPITALS TO REQUEST MEDICAL DOCUMENTS AND FOLLOW UP ON PREVIOUS REQUESTS.

• CALL AND RECEIVE CALLS FROM PATIENTS TO REQUEST OR PROVIDE INFORMATION.

• CALL INSURANCE COMPANIES TO REVIEW PATIENTS' INFORMATION.

• REVIEW MEDICAL DOCUMENTS TO ENSURE INFORMATION IS ACCURATE AND SEND INFORMATION TO THE APPROPRIATE DEPARTMENT.

• COMMUNICATE ANY QUESTIONS OR CONCERNS TO THE IMMEDIATE SUPERVISOR.

• PROCESS PATIENT INFORMATION.

• MEET PRODUCTION AND QUALITY GOALS.

• ARRIVED ON TIME TO THE OFFICE.

• ACHIEVE AN ERROR RATE OF 0% PER DAY.

• FINISH THE WORK ASSIGNED DURING THE DAY.

• REACHING THE GOAL ASSIGNED BY PROCESS PER DAY.