On -site, Guadalajara, Mexico

Hi, I'm Erika Plazas, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

What you'll do

• Develop important components that makeup CSG's main product using React, Typescript, Node js, Redux, and Javascript technologies.
• You will provide support to customers - resolving technical issues/error messages encountered by customers in a live production environment
• Support and handle all customer issues including troubleshooting and providing feedback to the customer
• You will perform your significant assignments
• Ensure compliance with Service level agreements and OLAs

You should have

• Bachelor's degree in Computer Science, Computer Engineering, technically related field, or equivalent experience
• 5+ years of experience in software development and software support/maintenance
• 5+ React, Typescript, Node js, Redux and Javascript
• Develop algorithms, write code, unit test, debug code, and document
• Experience working with version control using Git
• Work well within a team environment and Agile methods

Who will love this job

• An trusted team player - you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
• A growth driver - you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
• A game changer - you dream big and push the limits of what's possible to improve for yourself and others
• A leader - you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
• A strategist - you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits

• Work from Home, in-office, or hybrid
• Medical Coverage
• Life Insurance
• Emotional and Mental Well-being Support
• Volunteer Time Off
• 20 Days of Paid Vacation

Our Story

For over 40 years, we've serviced the world's most recognizable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

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Location(s):
MX.Guadalajara.Client