Company Overview: Unilink Transportation is a leading 3PL (Third-Party Logistics) company providing comprehensive transportation and logistics solutions across USA, Mexico, and Canada. We operate on a hybrid-asset model with a vast network of pre-approved carriers, offering FTL services, air freight, ocean cargo, and 24/7 supply chain solutions to optimize our customers' logistics operations.

Position Summary: We are seeking an experienced Networks Specialist & Internal Support Senior to join our IT team in Monterrey, Mexico. This role combines network infrastructure management with senior-level internal IT support, ensuring optimal performance of our critical logistics systems and providing technical leadership within our organization.

Key Responsibilities:

Network Infrastructure Management:

• Design, implement, and maintain network infrastructure supporting our 3PL operations across multiple locations
• Configure and manage Fortinet security appliances including FortiGate firewalls, FortiSwitch, and FortiAP wireless solutions
• Monitor network performance, troubleshoot connectivity issues, and optimize network traffic
• Implement and maintain VPN connections for remote locations and partner integrations
• Ensure network security compliance with industry standards (C-TPAT, OEA, etc.)
• Plan and execute network upgrades and expansions to support business growth

Internal IT Support & Leadership:

• Provide senior-level technical support for complex IT issues across the organization
• Lead troubleshooting efforts for critical system failures affecting logistics operations
• Mentor junior IT staff and coordinate technical training initiatives
• Manage IT infrastructure including servers, workstations, and mobile devices
• Oversee backup and disaster recovery procedures
• Coordinate with logistics software vendors and third-party IT service providers

Weekend Support Coverage:

• Provide remote technical support coverage on rotating Saturday and Sunday shifts
• Respond to critical system alerts and network outages during weekend operations
• Maintain documentation of weekend incidents and resolution procedures

Required Qualifications:

Technical Skills:

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
• Minimum 5+ years of experience in network administration and IT support
• Fortinet certification preferred (NSE 4 or higher)
• Strong expertise with Fortinet product suite (FortiGate, FortiManager, FortiAnalyzer)
• Proficiency in network protocols (TCP/IP, VLANs, OSPF, BGP, MPLS)
• Experience with Windows Server environments and Active Directory
• Knowledge of virtualization technologies (VMware, Hyper-V)
• Understanding of logistics/transportation software systems is a plus

Soft Skills:

• Excellent problem-solving and analytical abilities
• Strong communication skills in both Spanish and English
• Leadership experience and ability to mentor technical staff
• Ability to work under pressure in a fast-paced logistics environment
• Customer service orientation for internal stakeholder support

Work Arrangement:

• Full-time on-site position - Monday through Friday at our Monterrey office
• No work-from-home options during regular business hours
• Weekend remote support coverage on rotating Saturday and Sunday shifts
• No night shift requirements

What We Offer:

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Professional development opportunities and certification support
• Opportunity to work with cutting-edge logistics technology
• Career growth within an expanding international 3PL company
• Dynamic work environment in the transportation and logistics industry

Location: Monterrey, Nuevo León, Mexico (On-site presence required)

To Apply: Please submit your resume highlighting your Fortinet experience, network certifications, and relevant 3PL or logistics technology background. Include specific examples of network infrastructure projects you've led and your experience with senior-level IT support.

Unilink Transportation is an equal opportunity employer committed to diversity and inclusion in the workplace.