If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Scheduler Operator

Principal Accountabilities

• Ensure the correct batch execution over the different schedulers handled in the area taking responsibility to keep in time and correct the daily execution in shifts 24x 7 taken the activities in the different shift to cover.

• Participate in the area initiatives and collaborations with the global team in order to have the ability to perform the global activities.

• Strong knowledge about the Control-M workload, handling the monitor view, and knowledge about actions con the Current plan (hold, release, modification, kill, delete, conditions)

• Knowledge like scheduler over Control M planning, calendars, scheduler, post-processing.

• Basic knowledge of Control M administering

• Its needed Basic knowledge over the linux system operating

• Knowledge about the principles IWS scheduler ability to performed the activities required in the current plan like order, rerun, delete, move dependencies, triggers.

• Basic knowledge over AS-400 scheduler and platform.

• Desirable knowledge over the scheduler CA7

• Know and live the agile principles to work in the day to day, knowledge about the events on agile (daily standup,restrospective, etc.).

• High English language skills to have ability to speak and understand, to read and transmit an idea in this language in a documents or meetings situations.

• Basic knowledge over SPSF mainframe

• Knowledge and experience to handle of JIRA, Confluence tools

Requirements

Requirements:

• Strong experience in the monitoring and follow batch processes over Control M, IWS scheduling tools during 3 years at least.
• Ability to communicate effectively both verbally and written with stakeholders (internal as well as external)
• Ability to work with a sense of urgency in an aggressive, multi-tasking environment
• Contribute productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
• Able to develop positive relationships. Establish a rapport with customers & achieve mutual trust and respect.
• Ability to work to strict deadlines and under pressure, deal with competing priorities
• Excellent decision making & problem solving skills. Ability to work on own initiative. Excellent organizational & prioritizing skills.
• Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
• Experience of working within an IT Environment
• Adaptable and quick learner an advantage

• Working with the agile way of working as the day to day, participating in the ceremonies and working with the JIRA issues.
• Ability to work under press and high volume of workload
• High ability to learn new topics, and capacity to share the knowledge to the partners in the team
• High understanding in English language

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Process Mexico Private LTD***