Job Description

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the World's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. We are seeking an Advanced Maintenance and Support Engineer focused on Databases.

A DB engineer in the Global Banking Practice is responsible for the delivery of Diebold Nixdorf's products and solutions to our customers. The main aspect of the job is the central design, implementation, maintenance and support of DBs related to projects.

Seasoned DB engineer. Handles, investigates and reports the most complex cases / situations and takes a leading role in the execution and improvement of local maintenance and support. When applicable, take part in escalation meetings with customers.

Successful resolution of the incident relies on ability to efficiently communicate across different departments being located at different locations all around the globe.

Responsibilities

Technology:

• Position who has got experience in handling large and complex E-Business environments
• Ability to drive performance issues in database and application stack and complex architecture issues
• Have experience and proficient in installation, configuration & administration of DBs (Oracle, SQL, Postgres)
• Experience upgrading databases for example Oracle from 12c to 19c
• In-depth understanding of Advanced Architectures (Multi-Node, DMZ, etc)
• Strong Database backup and recovery skills

Maintenance and Support:

• Excellent troubleshooting skills DB
• Must understand SLAs and addressing incidents/tickets as per priority
• Resolution of complex incidents and problems related to customer production systems and application infrastructure, following established procedures.
• Consults customers in the:
  • Release management process about new or changed infrastructure components.
  • Planning & execution of maintenance and back-up activities.

Qualifications

Required Qualifications

• 4+ years of experience as a DBA (Database Administrator).
• Proven experience as a Database Administrator, with a strong understanding of database management systems (DBMS).
• Experience in deploying and administering Oracle 12c/19c multi-node RAC databases in the on-premises infrastructure.
• Strong knowledge and experience in AWS, including database-related services.
• Experience in executing database migration projects to the cloud.
• Experience working with MS SQL Server, Oracle, and PostgreSQL.
• Experience with database performance tuning and optimization.
• Knowledge of database backup and recovery procedures.
• Excellent problem-solving skills and attention to detail.
• Strong verbal and written communication skills in English.
• Strong communication and teamwork skills.
• Main point of contact for critical incidents. Interaction with customer and base product support teams.
• Passion for troubleshooting to identify root cause and provide workaround.
• Good Customer relationship.
• Continuous improvement.
• Agility.
• Breakthrough thinking.
• Collaboration.
• Team orchestration

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

-Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

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About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

-Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations