Santander Group is the leading bank that, through more than 160 years of reinvention, has become a borderless organisation with a presence in more than 40 countries, 95 nationalities and multicultural teams that share four languages. What matters most to us are our customers, employees, shareholders and society, as part of our mission to contribute to the progress of people and businesses, always acting in a simple, personal and fair manner.

Job OverviewResponsible for managing, maintain and support ADFS. Responsible for providing support as an AD Administrator to the organization. Provide support to other roles within the organization.

Responsibilities and Duties

· Active Directory administration.

· Provide first line of support for Active Directory Domain Services (AD DS) and ADFS

· Maintain PKI certificates for end users and devices.

· Provide proactive Monitoring of all ADFS/AD DS environments

· Participate in SWAT and Incident related calls with application areas

· Assist in troubleshooting issues within defined SLAs for the AD DS and ADFS Infrastructure

· Creation and scheduling of Changes required for the execution of Infrastructure Tasks

· Plan and execute ITIL activities for incidents, problems, changes and enhancements Incident investigation, diagnosis, and incident resolution.

· Utilize knowledge of Windows with basic scripting skills for platform support

· Working knowledge of AD DS

· 10+ years of relevant AD DS / including one or more of Active Directory, LDAP, ISAM and other cloud/federated Identity Management systems.

Qualifications

• Organizational unit management
• GPO administration
• Upgrade system
• Domain user support
• Basic knowledge of domain architecture.
• Experience in management and administration of domains.
• Experience in domain security administration.
• Update in CMDB, diagrams and information of domain devices
• Collaborate with technical teams to correct information
• Interact and escalate technical issues within the company and / or with external technical resources when necessary
• Working knowledge of ADFS
• Working knowledge of Powershell scripting
• Working knowledge of Networking (DNS, Load Balancers, OSI model, Firewalls)
• Working knowledge of Windows Administration platforms including:
• Hardware performance and capacity commands
• Text editors (commands, etc.)
• Log Reviews - ability to identify errors/issues and troubleshoot
• ITIL knowledge (Incident Management, Problem Management, Change Management and Release Management)

?Soft Skills

• Team management.
• Bilingual in Spanish and English.
• Higher level technical educational cycle.
• Excellent written and verbal communication.
• Proactive, determined with a high capacity for teamwork.
• Ability to work with clients and technical staff to assist in root cause analysis.
• Work well under pressure and timelines to produce results.
• Experience working with ticketing systems: ServiceNow, Remedy, Jira, etc.
• Analytical skill when troubleshooting application issues via error messages, log reviews.

Location:

•   Querétaro.

If you are interested in our vacancy, please send your CV via this medium or to the email address provided to arrange an interview.