Huawei Queretaro is looking for a motivated candidate to join us as a: Spare Parts Specialist

BASIC REQUIREMENTS:

•English skill language (spoken and written).

•Portuguese skill language (CELPE certificate as proof).

•1 year relative experience in logistics.

•Bachelor's degree or above in Logistics, International trade, International Business or related.

•Customer focused and good communication skill and sense of urgency.

•Have strong interpersonal skills and work hard with people from different cultures to understand their opinions and attitudes.

MAIN FUNCTIONS:

•Support provide to the customers in English, Spanish and preferably Portuguese languages.

•Follow up the good parts delivery and the return of the faulty returns, dispatching and tracking the onsite support requests and processing the related work orders in the system.

•Faulty part return: Follow up faulty parts return, escalate timely when issue occurred.

•Response to the customer emails and calls inquiries according with SLA.

WE OFFER:

•Salary package.

•Monthly food coupons.

•Monthly saving fund.

•Other extra benefits above the law.

Join our team, apply now!