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Customer Support Coordinator
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Detalles
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HíbridoDescripción
Coordinator, Member Support
Our Vision
P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the
P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.
To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.
Purpose
Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care.
Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of clinician audience intimacy.
Position Summary
Coordinator, Member Support will assist the Director by executing delegated tasks and providing cross-functional support across marketing, operations, and member services. Based in Mexico, this individual will be responsible for resolving support tickets, collaborating with project managers to troubleshoot member issues, analyzing transaction records, preparing and reviewing email marketing materials, and ensuring the timely and accurate execution of email campaigns.
Key Responsibilities
Elements of this role include, but are not limited to, the following:
Key Skills, Knowledge & Professional Education
ID: 20594246