• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments
• Answer technical support calls providing and escalating to other support groups
• Provide support based on email generated requests or reports
• Document troubleshooting steps and detailed description of the customer incidents and requests
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
We Offer: • Competitive salary • Grocery Tickets - 12% of base salary • 30 days of christmas bonus • 12 days of vacations • 50% Vacation bonus • 5 personal days per year • Medical insurance • Life insurance • Dental Insurance • Discounts with selected Optics • Opportunity to grow in the company
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.