At Global Hitss, we are part of Grupo Móvil, with over 38 years of experience in the digital solutions and IT services market. We have a team of 11,500+ collaborators across 7 countries, including Mexico, Brazil, Colombia, USA, Peru, Argentina, and Ecuador.

In Mexico, we have 6 office locations: Mexico City, Guadalajara, Monterrey, Querétaro, and Tijuana.

Especialista en Soporte de Aplicaciones - Ingles avanzado - 100% Presencial en Santa Fe

Education background

Bachelor or above in computer, Science, Information Technology or Commercial / business administration field.

Work experience

1. Commissioning and troubleshooting of software applications.
2. Diagram and process mapping tools experience.
3. Have experience in the telecom industry in Customer Care or contact center (or Call Center) related positions will be preferred.

Professional Knowledge and Technologies

1. Have the basic knowledge and practice experience in Linux OS, rational Database and SQL, TCP/IP
2. Be familiar with the Customer Care, contact center (or Call Center) or other customer support system.
3. Have experience in project management, have your own personal opinions and ideas on the project, and have a strong driving force.

Personal Skills

1. Has the good initiative and teamwork consciousness, the good communication skill;
2. Both Spanish and English can be used as working language
3. Familiar with Computer operation and Office tools

What We Offer:

? 100% Payroll Salary

? Legal Benefits

? Major Medical Insurance

? Life Insurance

? Discounts at Grupo Carso

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?? Be part of our amazing team! Apply now! ??