Freight Audit & Validation

• Review and audit freight invoices (FedEx, UPS, and Freight Forwarder) for accuracy and alignment with agreed-upon rates.
• Validate customer charges against internal shipping rate tables.
• Identify and investigate billing discrepancies, duplicate charges, and overpayments.
• Ensure accurate freight cost allocation to internal departments and customer accounts.

Data Analysis & Reporting

• Analyze freight and logistics data to identify trends, inefficiencies, and discrepancies.
• Monitor GPM by comparing carrier charges against internal shipping table rates to ensure profitability.
• Develop, automate, and maintain reporting dashboards and visualizations for key freight KPIs.
• Streamline report creation and increase efficiency through automation, validation, and quality checks.
• Present findings and actionable insights to internal stakeholders (e.g., Operation, Finance).
• Collaborate with teams to build forecasting and benchmarking models.
• Contribute to continuous improvement of data analytics processes and strategies.
• Ensure reporting aligns with leadership needs for weekly/monthly reviews, budgeting, and performance tracking.

Cost Optimization & Collaboration

• Interpret and apply carrier contracts, duty, tariffs, and pricing structures.
• Identify cost-saving opportunities and areas with rising logistics spending.
• Partner with Procurement, Logistics, and Sales Ops teams to align freight operations with business goals.
• Recommend process improvements to enhance billing accuracy, freight efficiency, and cost control.