The primary purpose of this role is the recovery of overdue and bad debt accounts receivable portfolios in a short time through effective collection processes.
Success Criteria (Optional):
Recovery of account receivable portfolio
Credit assessment amounts, renewal of credit, customer updates
Uploading invoices and providing excellent customer service
No differences at month-end in the reconciliation process of trade receivables
Maintain a minimal overdue level of 3%
Responsibilities & Tasks:
Collection:
Send balance statements to customers (Responsible)
Follow-up on Credit Application Notes (Accountable)
Provide customer service (internal/external) (Accountable)
Reconcile account statements with customers (Accountable)
Upload invoices to customer portals (Accountable)
Prepare weekly overdue and bad debt reports for managers and senior analysts (Accountable)
Review materials in statements of account and cross-reference (Accountable)
Request and negotiate payment plans with Senior Analyst (Accountable)
Keep Senior Analyst updated on special topics and track them (Accountable)
Create disputes and follow up with customer service to resolve them (Accountable)
Follow up with account managers to resolve issues and keep credit management informed to avoid surprises (Accountable)
Credit Management:
Ensure compliance with SOX controls according to Danfoss Compliance (Accountable)
Assist in external audits for Finance and Controlling (Accountable)
Provide proof of delivery for collections and audits (Accountable)
Credit:
Assist Senior Analyst in keeping account managers and credit managers updated (Responsible)
Manage a portfolio of accounts, with potential increases based on performance (Responsible)
Prepare monthly reports as requested by the Credit Manager to support month-end reporting (Responsible)
Assist in tax requests (Accountable)
Process & Tools:
SAP System: Control of customer flow
BI: Update Business Intelligence
Required Competencies:
SAP System
Accounts Receivable Experience
Customer Service
Finance
Negotiation
Analysis and Problem Solving
Communication
Risk Assessment
Required Qualifications:
No mandatory specific training or certificates
Required Languages:
English: Advanced, business conversations
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.