We are hiring a Billing Specialist to join our Finance team. This role plays a key role in ensuring accurate, timely, and compliant billing operations, while also supporting essential accounting processes such as revenue recognition, account reconciliation, and month-end close activities. This position will provide support to the Steelcase-owned sales office in Mexico City.

What You Will Be Doing:

• Prepare and issue accurate invoices to customers based on contracts, purchase orders, and services rendered.
• Verify billing data, including descriptions, pricing, quantities, and applicable discounts.
• Coordinate with Sales and Customer Service teams to ensure alignment of billing terms and delivery confirmations.
• Process and apply incoming payments to customer accounts.
• Monitor aging reports and follow up on overdue balances to ensure timely collections.
• Investigate and resolve customer payment discrepancies or disputes professionally and promptly.
• Respond to customer inquiries regarding invoices, payment status, or adjustments.
• Provide supporting documentation and clarification as needed to internal or external stakeholders.
• Reconcile billing and accounts receivable sub-ledgers (fiscal and statutory) to the general ledger as part of month-end close.
• Support accruals and revenue recognition processes by ensuring cut-off dates and completeness of billing.
• Assist in journal entries and reporting related to billing, unbilled revenue, or deferred income.
• Ensure billing processes comply with internal controls, accounting policies, and tax requirements (e.g., VAT).
• Maintain organized, audit-ready records of invoices, payments, and customer correspondence.
• Identify opportunities for process standardization or automation to enhance billing accuracy and efficiency.
• Generate and analyze billing reports, KPIs, and collection trends to support decision

Who You Are:

Minimum Qualifications

• Bachelor's degree in accounting is required.
• Minimum 3-5 years of work experience in billing, accounts receivable, or general accounting roles.
• Strong understanding of invoicing, revenue cycle, and basic accounting principles.
• Strong MS Excel skills.
• Proficiency in ERP or billing systems; SAP or NetSuite preferred.
• Intermediate- Advanced English skills in both verbal and written expression.

Desired Skills and Experience

• MEXGAAP
• USGAAP
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Problem-solving abilities and a proactive approach to tasks.

Wellbeing Means so Much More than Benefits: We value our employees' well-being at Steelcase and offer several resources to support their health, work, and personal needs.

• Employee Assistance Program, which provides immediate and confidential help 24/7 for any problem related to health, work, or personal life. Our team of experts is always available to provide support and guidance to you and your family.
• We offer learning platforms, such as LinkedIn Learning and Steelcase University, to promote continuous professional and personal growth.
• Discounts and perks on car insurance, doctor's appointments, clinical checkups, early stimulation packages for children, and more to help employees achieve a better work-life balance.

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us:

More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.