As the IT Global Operations - Service Desk, you are responsible for delivering exceptional technical support and managing IT systems for internal users across various locations. Your role includes oversight of IT account management, Active Directory, Microsoft Exchange, Office 365, network troubleshooting, and infrastructure monitoring. Additionally, you will lead and support a geographically diverse IT team, managing both incident resolution and operational tasks to ensure continuous service delivery and adherence to ISO 27001 and cybersecurity standards.
Advanced English Mandatory.
Interview in English.
Key Responsibilities:
O365, Active Directory, and Microsoft Exchange Support
Citrix and Virtualization Support (VMware)
Server troubleshooting - DHCP/Domain Controller
Handle IT infrastructure and platform
Global Support & Incident Management
System Monitoring & Compliance
Documentation, Training & Knowledge Sharing
Team Management
Lunes a Viernes
Santa Fe
Sueldo + Prestaciones Superiores
Trabajo hibrido
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