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RAN Service Delivery Line Manager
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ericsson en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Seguridad informática
Educación mínima requerida:
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
Join our Team
About this opportunity:
This position is for NRO projects, by harnessing the various resources and tools in our unit, and adhering to our distinct service delivery processes, models, and strategies. Your main area of oversight will include internal workforce and ARPs/ASPs. In alignment with the Ericsson Leadership Framework, you will embody and promote our organizational values, ethics, and culture, all while ensuring top-notch job performance.
What you will do:
- Drive Performance Management to ensure full understanding of and compliance with our processes, methods, and tools.
- Manage a large team in RAN technologies.
- Oversee Resource and Competence Management to ensure optimal resourcing, budgeting, and competency development.
- Regulate unit finance to secure a designated budget.
- Oversee service delivery execution to ensure well-defined KPIs/SLA/targets are met.
- Support services sales to help boost our delivery.
- Implement the Service Delivery Strategy by breaking down strategic plans to unit level.
The skills you bring:
- Experience with people management and team motivation (direct report)
- Strong hands-on experience on Project management.
- English and Spanish communication skills
- Solid experience with RAN projects.
- Able to communicate at different levels.
- Competency Management, SRM Process, Merlin and data analytics.
- Capacity Planning, SRM Process, forecasting tools and data analytics.
- Strategic Planning.
- Sales process.
- Financial structures for Service Delivery.
- Work Level Agreement (WLA) and Service Level Agreement (SLA).
- Financial Acumen.
- Customer Insights.
- Employee Performance Management.
- Market insights.
About this opportunity:
This position is for NRO projects, by harnessing the various resources and tools in our unit, and adhering to our distinct service delivery processes, models, and strategies. Your main area of oversight will include internal workforce and ARPs/ASPs. In alignment with the Ericsson Leadership Framework, you will embody and promote our organizational values, ethics, and culture, all while ensuring top-notch job performance.
What you will do:
- Drive Performance Management to ensure full understanding of and compliance with our processes, methods, and tools.
- Manage a large team in RAN technologies.
- Oversee Resource and Competence Management to ensure optimal resourcing, budgeting, and competency development.
- Regulate unit finance to secure a designated budget.
- Oversee service delivery execution to ensure well-defined KPIs/SLA/targets are met.
- Support services sales to help boost our delivery.
- Implement the Service Delivery Strategy by breaking down strategic plans to unit level.
The skills you bring:
- Experience with people management and team motivation (direct report)
- Strong hands-on experience on Project management.
- English and Spanish communication skills
- Solid experience with RAN projects.
- Able to communicate at different levels.
- Competency Management, SRM Process, Merlin and data analytics.
- Capacity Planning, SRM Process, forecasting tools and data analytics.
- Strategic Planning.
- Sales process.
- Financial structures for Service Delivery.
- Work Level Agreement (WLA) and Service Level Agreement (SLA).
- Financial Acumen.
- Customer Insights.
- Employee Performance Management.
- Market insights.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20547007