Summary: Skilled Content Support Analyst Sr./Data Management is responsible for analyzing content data to ensure accuracy, completeness, and compliance with organizational policies and regulatory requirements.

Will work closely with the Content Support Coordinator / Data Management and other team members to develop and maintain content policies and procedures and ensure they are properly implemented and maintained.

Responsibilities:

30% Policies and Procedures

• Implement content data control policies and procedures

• Establish guidelines for content creation to ensure the correct display across the channels

30% Lifecycle Management

• Analyze and find areas of opportunity in guideline standards to display across the channels; maintain inventory of enterprise information maps, workflows, systems, and owners

• Conduct business audits to ensure best practice and legal frameworks are followed with regards to data control.

20% Regulations and Guidelines

• Assess and identify risks in line with the data control risk approach; ensure they are mitigated within the data control plan.

10% KPIs and Reporting

• Calculates content metrics to monitor the effectiveness of content policies and procedures.

10% Content Requirements

• Assist the SME to collaborate with business units and merchandising teams to understand and gather content requirements. Requirements:

• Level of formal education: Bachelor's degree (BA, BS) or equivalent.

• Area of study: Automotive or Mechanical engineering, Computer science, Information and Communications Technology (ICT) or related field of study

• Years of experience: 2-3 years

• Type of experience:

- A good understanding of information management practices including information lifecycle management, data modelling, master data management and carrying out business audits and requirements gathering

- Strong analytical skills with experience in data analysis and manipulation using SQL or other data analytics tools

- Strong understanding of data control policies and procedures - Knowledge of automotive industry leading data quality and standards (AutoCare)

- Auto parts knowledge and computer skills

- Intermediate Excel

- Proficiency running reports

- Great interpersonal, problem-solving, analytical, and research skills.

• Other/preferred: - Analytical, project management & organizational skills.

- Knowledge of Jira and Agile methodology is a plus

• Communication skills

- Fluent English and Spanish

- Excellent communication and interpersonal skills

- Ability to work effectively in a team environment

• Certificates, Licenses and Registrations - ASE P2 or AMPSAS certifications are desirable