Own Your Book. Discover Opportunities. Drive Customer Growth.

At Nextiva, we're revolutionizing business communications by helping companies of all sizes deliver amazing customer experiences. We're looking for driven and consultative Expansion Account Executives to manage and grow our base of small business customers in the United States.

How You'll Change Our Customers' Lives: This full-cycle sales role is ideal for a consultative seller who understands the value of long-term relationships and knows how to uncover new business opportunities from within an active customer base. You'll discover how customers run their businesses, identify pain points, and guide them to solutions that drive real impact. You'll play an important role in helping our customers unlock more value from their investment and achieve long-term growth.

This position is open to remote employees across Mexico. However, for those located in the Guadalajara Metropolitan Area, we believe that working on-site enhances collaboration, communication, and team effectiveness, as well as personal and professional development. Employees who live within the Zona Metropolitana de Guadalajara are expected to work from our office on designated in-office days.

What You'll Do:

• Manage a portfolio of existing small to mid-size business customers (less than 100 employees).
• Uncover opportunities through strategic, prospecting and discovery-led outreach using calls, email, SMS, and voicemail.
• Recommend and position Nextiva solutions — from call center features to analytics tools — that solve real business problems.
• Deliver personalized product demos that show how Nextiva creates meaningful business outcomes.
• Identify and prioritize high-potential opportunities within the existing customer pool, leveraging structured outreach strategies and available insights.
• Qualify, prioritize, and close deals with confidence.
• Use Salesforce to manage pipeline and forecast revenue accurately.
• Consistently meet or exceed monthly and quarterly sales targets.
• Collaborate cross-functionally to ensure a seamless customer experience and alignment across teams.
• Champion Nextiva's standard of Delivering Amazing Service® in every customer interaction.

What We're Looking for:

• 4+ years in account management, inside sales, or business development in a fast-paced, high-volume environment.
• Demonstrated success in driving and achieving revenue targets.
• Fluent English communication skills (spoken and written)
• Strong communication, consultative selling, and presentation skills — including the ability to deliver impactful demos and pitch decks.
• Experience with Salesforce CRM, pipeline forecasting, and qualification frameworks like BANT or MEDDPICC.
• Comfortable navigating a high-velocity, team-driven sales model with a collaborative mindset.
• Highly coachable, organized, and motivated by results.

Core Competencies:

• Adaptability: Quickly adjusts sales strategies in response to customer needs, or company priorities. Maintains productivity and focus during times of change. Demonstrates ability to quickly understand the value, features, and competitive differentiators of a unified communication platform. Translates technical capabilities into business value for customers and confidently educates buyers on how the platform solves communication and collaboration challenges.
• Drive for Results: Consistently meets or exceeds sales targets by taking initiative, following through on opportunities, and maintaining a strong sense of ownership over individual performance and outcomes.
• Resilience: Maintains a positive and professional attitude in the face of rejection or setbacks. Uses feedback constructively and rebounds quickly to pursue new opportunities with energy and focus.

Nice to Have:

• B2B Sales Experience
• Experience selling SaaS, UCaaS, CCaaS, or PaaS solutions
• Experience selling to US based customers

Total Rewards

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health ??- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance ??- Life Insurance (24 times your monthly salary)
• Work-Life Balance ?? - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security ??- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness ???- Employee Assistance Program and comprehensive wellness initiatives
• Growth ??- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B. To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.