Sales Support Specialist

Satellite teams is seeking a Sales Support Specialist that wants to work for a US Based leading franchise development marketing agency specializing in digital marketing, public relations, web development, and hyper-local franchise marketing, to support the Sales President with a variety of activities focused on promoting the agency and its services.

Key Responsibilities

DUTIES AND RESPONSIBILITIES

• Scheduling and Coordination: Schedule consultations, resurface opportunities, and coordinate follow-up calls on proposals.
• Proposal Preparation: Support pitch and proposal efforts with company research, formatting, and proofreading of marketing materials, including pitches, proposals, and business development presentations. Coordinate tasks related to producing the agency's RFP responses.
• Lead Management: Maintain the agency's CRM system (Copper); enter leads and opportunities; track activities for clients and friends of the agency; ensures that contact information is accurate and up-to-date and that contacts are associated with the proper mailing lists; generates and formats reports as needed; and guides colleagues in the effective use of the CRM system.
• Reporting: Produce monthly and ad hoc sales and marketing reports for the President and other members of the leadership team.
• Marketing: Maintain the President's social media accounts, supporting social media campaigns, pre- and post-trade show and conference marketing, drafting announcements, sharing client news, and success stories. Build outreach lists, contribute to email copy for campaigns, and manage email marketing campaigns through Mailchimp.
• Administrative Assistance: answering inbound calls and transferring to the correct person, scheduling appointments/meetings, making travel arrangements, and processing expense reports. Performs basic research and data collection on clients and contacts, industries, and competitors.
• Travel Arrangements: Book flights and hotels for the team traveling to conferences
• Other duties and projects as assigned.

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Qualifications

Required:

• Bachelor's degree in marketing, communications, or a related field.
• 5+ years of experience in sales or marketing within a professional services or corporate environment.

Preferred:

• Agency experience, especially in franchise development or franchise marketing.
• Familiarity with tools like Copper CRM, Mailchimp, Google Suite, and Microsoft Excel.

Skills and Competencies:

• Strong organizational skills and attention to detail.
• Effective written and verbal communication.
• Ability to manage multiple priorities under tight deadlines.
• Familiarity with social media platforms and CRM systems.
• Positive attitude, good judgment, and professional demeanor.
• Ability to build and maintain strong relationships.

Job Type: Full-time

Experience:

• Inside sales: 5 years (Preferred)
• Customer service: 5 years (Preferred)
• Microsoft Excel: 5 years (Preferred)
• Google Suite: 5 years (Preferred)
• Copper CRM: 5 years (Preferred)
• Proofreading: 5 years (Preferred)