Aún no hay resultados para tu búsqueda
Encontramos estas vacantes similares que podrían interesarte.
Hace 2 días
Puebla Teleperformance Agente Bilingue
Si el reclutador te contacta podrás conocer el sueldo
teleperformance en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Administrativo
Subcategoría: Administración
Educación mínima requerida:
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
Job Description
Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client's guidelines to resolve customer's need.
Scope client line of business assigned
Responsibilities
Assist on maintaining Global Security Policies by informing any inappropriate activity
Manage customer's interactions in accordance to client's guidelines
Follow coaching provided by support personnel
Manage customer's interaction to accomplish objective in conjunction with the performance assessment plan.
Reach key performance indicators established by the client
Read, understand and validate client weekly updates
Read and acknowledge all the CCMS communications
Qualifications
Technical Skills
Basic computer skills
Basic usage of MS Office standard tools (Outlook, Excel, Word and Power point)
Skills according line of business defined in client's SOW
Languages required by client
Competencies and Specific Skills
Adaptability
Customer Orientation
Teamwork
Communication
Initiative Customer
Learning Abilities
Energy
Analytical Thinking
Productivity
Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client's guidelines to resolve customer's need.
Scope client line of business assigned
Responsibilities
Assist on maintaining Global Security Policies by informing any inappropriate activity
Manage customer's interactions in accordance to client's guidelines
Follow coaching provided by support personnel
Manage customer's interaction to accomplish objective in conjunction with the performance assessment plan.
Reach key performance indicators established by the client
Read, understand and validate client weekly updates
Read and acknowledge all the CCMS communications
Qualifications
Technical Skills
Basic computer skills
Basic usage of MS Office standard tools (Outlook, Excel, Word and Power point)
Skills according line of business defined in client's SOW
Languages required by client
Competencies and Specific Skills
Adaptability
Customer Orientation
Teamwork
Communication
Initiative Customer
Learning Abilities
Energy
Analytical Thinking
Productivity
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20369078