Hace 1 día
Help Desk Leader - IT
Si el reclutador te contacta podrás conocer el sueldo
autozone en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Soporte técnico
Educación mínima requerida:
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
SUMMARY
Responsible for the development of the Store Technical Support staff; responsible of 15+ staff teams. Performs activities associated with identification, prioritization and resolution of reported problems.
RESPONSIBILITIES
Responsible for the development of the Store Technical Support staff; responsible of 15+ staff teams. Performs activities associated with identification, prioritization and resolution of reported problems.
RESPONSIBILITIES
- Ensure that all phases of support are properly coordinated, monitor, logged, tracked and resolved properly.
- Assigns personnel to various operations and directs their activities; reviews and evaluates their work and prepares performance reports.
- Lead by example by taking calls and responding to emails when necessary or at the manager's discretion.
- Maintain responsibility for development, growth and integrity of Store technical Support staff.
- Level of Formal Education:A Bachelor's degree (BA, BS) or equivalent.
- Area of Study:Computer Science / Business Management
- Years of Experience:Two to three years.
- Type of Experience:Management and/or Experience at AutoZone
- Special Certifications or Technical Skills:Fluent in English and Spanish.
- Other/Preferred:Excellent communications skills, organizational skills, ability to learn new technologies.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20407654