CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. CIMMYT is a core CGIAR Research Center, a global research partnership for a food-secure future, dedicated to reducing poverty, enhancing food and nutrition security, and improving natural resources.

CIMMYT is seeking three proactive, innovative, and self-motivated professionals for the positions of Conference & Meeting Rooms Technician to work in the Knowledge Management – Information Technologies Unit at CIMMYT.

The position will be based at CIMMYT headquarter in Texcoco, near Mexico City.

Specific duties:

® Keep control over the use and the bookings for all the events and conference rooms, such as the Auditorium, the Board Room, the Sasakawa Room, and the other event rooms within CIMMYT headquarters.

® Coordinate with the superintendents of the experimental stations in México, the needs of each office to propose an adequate setup to condition the meeting rooms. Coordinate with the corporate systems development team, the inclusion of these offices in the Booking System.

® Verify that the rooms and the equipment are in maintained in good condition and ensure maintenance is done as required.

® Organize the arrangement of the chairs and tables, audio-visual and/or computer equipment to meet the special needs of the users.

® Set up all electronic equipment in time and ensure they are properly working.

® Provide audio and video support in the different conference rooms, auditoriums or tents installed.

® Coordination with event organizers: Work with organizers to ensure that the technical requirements of specific events are properly met.

® Real-time assistance: Help users resolve technical issues during meetings, such as problems with projection, sound or device connection.

® Connecting personal devices: Ensure that attendees can connect their laptops or mobile devices to the audiovisual systems in the room.

® Coordinate with the Service Desk from KMIT unit to record seminars and conferences when requested, make copies, and distribute as per instructions of the supervisor. Upload the information to the intranet when needed.

® Manage and archive files of all the presentations, audios, and videos of the events in the areas.

® Attend and carry out events outside the physical facilities (Conference and Meeting Rooms) of HQ. Install and help install audio equipment.

® Work with facility maintenance staff to ensure event venues are in presentable condition.

® Conduct regular inspections and preventive maintenance on all devices and systems to ensure they remain in optimal working condition

® Network security: Ensure that network connections are secure and that devices are not vulnerable to attacks during video conferences.

® Keep control over the videoconference room and equipment and help with its operation.

® Monitor online reservations, coordinate a daily work plan and request collaboration, if necessary, with colleagues from KMIT.

® Support in the clear information for the purchase of equipment and material for the Conference and Meeting Rooms.

® Report the maintenance and repair needs of the necessary equipment and furniture, opening a ticket with Facilities and keeping in copy the Administrative Coordination of KMIT.

® Communicate and coordinate with colleagues with KMIT the installation of some wiring if needed.

® Assist the Knowledge Management and Information Technology (KMIT) team with the inventory of the digital equipment and technological devices owned by the unit regarding the Conference Rooms, Meeting Rooms and Auditoriums.

® Any loans must be documented in the KMIT unit's inventory management system.

Required qualifications, skills, and attitudes:

® Bachelor's degree with a minimum of 2 years related work experience. Degree in Information Technology, Computer Science or Software Engineering.

® Experience with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint

® Tech-savvy, technical knowledge, and expertise in videoconferencing equipment.

® Advance level in English language (English test will be administered; candidate must score a minimum of B2 as per CEFR).

® The selected candidate must exhibit the following competencies: Critical thinking, Teamwork, Client Orientation, Problem Solving decision making, Negotiation and Conflict resolution.

CIMMYT offers an attractive remuneration package and support for continuous professional development. In addition to the provisions of the Mexican Labor Law our package of benefits includes year-end bonus (40 days), vacation premium (56%), life and medical insurance, supermarket coupons, savings fund, social Mexican benefits (IMSS, SAR / Infonavit).