Greengates School is a prestigious British International School, now part of the Nord Anglia family of schools, in the northwest suburbs of Mexico City with approximately 1100 students aged 3 to 18. Our diversity is exemplified by the fifty nationalities represented in the school community. Greengates offers Fieldwork Education IEYC and IPC in the Primary School and Cambridge Assessment IGCSE followed by the IB Diploma Programme in the Secondary School.

The school, which provides a caring, nurturing environment where students are encouraged to become independent learners, has developed an excellent reputation both throughout the region and globally over the past 74 years. Greengates' students consistently achieve outstanding examination results at both IGCSE and IBDP level with many of them going on to attend some of the world's finest universities.

Key responsibilities

As an IT Technician, your responsibilities are:

• To provide general desktop and printer support to all school users, or provide network support
• Install networking equipment, such as routers and switches, as well as cabling
• Monitor networks to ensure that they are running optimally and that no problems are slowing down a network's performance
• Desktop support, installing computers and other IT equipment like printers and copiers, as well as operating systems and relevant software
• Ensure that new computers and laptops can communicate with each other and relevant servers on a network
• Support staff by assisting them with computer-related problems and training them on Microsoft 365 and other new systems and software as needed
• Install servers and monitor server systems by running system checks, performing backups and ensuring that antivirus programs are running and updated regularly

Personal Attributes

• High levels of personal integrity
• Conscientious and able to focus on completing work to a consistently high standard
• A flexible and positive approach to work
• Excellent organisational and time-management skills; high attention to detail
• Ability to work to tight deadlines and able to prompt others to ensure deadlines are achieved
• Adaptable to working in a fast-paced ever-changing environment
• Ability to work under pressure and remain calm; proactive and willing to take on multiple tasks
• Self-motivated and enthusiastic
• Ability to work independently
• Team player, willing to help and be flexible
• Continuous improvement mindset