Job Description

.Global Network and Endpoint Security Operations Lead

Chubb's Global Security Operations organization is seeking an experienced executive to lead the Global Network and Endpoint Security Operations (NESO) team. The NESO team is responsible for the operational support and lifecycle management of Chubb's global portfolio of network and endpoint security tools and platforms. The NESO Lead will supervise a management team responsible for the security and compliance of the tools portfolio as well as the 24 x 7 operational support of those tools. This position is based in Monterrey, Mexico.

Roles and Responsibilities:

The position roles and responsibilities include but are not limited to:

• Managing a globally diverse team of managers responsible for availability, security and operational support of the security tools portfolio. This includes, but is not limited to: Firewalls, Intrusion Prevention Systems (IPS), Web Application Firewall (WAF), Enterprise Detection & Response (EDR), Anti-virus/Anti-malware, Security Information & Event Management (SIEM), and similar tools.
• Develop, review, enhance operational processes; ensuring they align with Chubb's information security policy and standards.
• Develop and produce meaningful reporting to illustrate operational performance with a security focus.
• Mature service transition process for new security tools and controls
• Partner with Global Information Security Architecture & Engineering to provide operational requirements and insight to new security tools and controls
• Establish and enrich relationships with regional stakeholders in both IT infrastructure and applications, as well as with regional Information Security teams.
• Develop solutions and implement recommendations, alternatives and guidance on risk mitigation decisions.
• Consult and collaborate with other Information Security teams to manage and improve overall risk at Chubb.
• Maintain and communicate knowledge on current and emerging cyber threats/trends within information security risk management.

Qualifications

Qualifications:

• At least 10 years of progressive experience leading technology teams
• Fluent in English
• Excellent oral and written skills
• Expert knowledge of ITIL framework and processes
• Experience with ServiceNow ITSM or other incident/problem/change platform
• Experience building and developing high performing Security and/or IT Operations teams
• Experience with network security operations and engineering; prior leadership of network operations (firewalls, switching, routing, etc)
• Familiarity with network and micro segmentation tools (Illumio, VMWare NSX, etc.)
• Knowledge of endpoint security tools (Defender)
• Experience with, at least one major Cloud Service Provider (Azure is a plus)
• Demonstrated ability to identify and recommend process improvements
• Strong relationship management ability
• Project management experience (Agile preferred)
• Familiarity with NIST Cybersecurity framework
• Security certifications preferred (CISSP, CISM, etc

Education

• Bachelor's degree in a Cyber Security or Information Technology discipline or equivalent work experience (Master's preferred) - Minimum Required