Position:
Oracle ERP Technical & Functional Support (Financial modules)
Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.

A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

The Oracle ERP Technical & Functional Support provides production support, techno-functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. This individual will be responsible for supporting across modules or systems and serve as a liaison between technical development team and the business to manage the development of system enhancements, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

What You'll Be Doing:

• Supporting internal clients with the Oracle Financial Suite ERP
• Acts as a resource for colleagues with less experience
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes
• User Support in troubleshooting both application and business process issues
• Analyze user operational procedures to develop functional systems requirements and advise and instruct other staff responsible for development
• Identify innovative solutions to business issues in technical development
• Improve process flow and user documentation for different oracle related modules and enhance user knowledge and competency.

What We Are Looking For:

• 5+ years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience.
• Implementation and support knowledge of Oracle release R12 version of Oracle Financials is essential (AP, AR, Collections, GL, Web center).
• In-depth level knowledge of Finance and Operations, Cost Management.
• 1+ years of experience in writing and executing SQL queries as that will be required for analysis of issues.
• Excellent verbal and written communication skills; must be fluent in English.

The Skills That Will Help You Succeed Even More:

• High-level flow and knowledge of Order Management, and Inventory.
• Knowledge of Ship and Debit and Price Protection modules.

Work Arrangement:

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Access to Arrow's Employee Discount Program
• Growth Opportunities, and more!

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Apply now!

Please be sure to include all work history on your resume including temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity, or national origin. (EEO policy Mexico)

Annual Hiring Range/Hourly Rate:

$48,658.33 - $68,750.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Information Technology

EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)