Position Summary:

This position provides ongoing campaign support for assigned clients within the Inmar Digital Promotions business by performing duties of a routine and recurring nature related to Load to Card programs.

Major Responsibilities/Essential Functions:

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Supports Ops team and assigned clients to launch Digital campaigns and ensure integrity of digital offer database by:

• managing assigned client accounts on a day-to-day basis
• creating digital campaigns for assigned clients
• performing data entry and database management duties as needed to maintain the accuracy of client campaigns and related reporting
• working closely with manager and other team members, performs special projects as required to maintain assigned accounts (for example. Data collection projects, research projects).

Performs daily and weekly analysis of reporting for active client offers by:

• researching inconsistencies or client questions related to reporting
• examining issues with promotion setups
• processing optimization requests from clients

Serves as Client Support Representative to assigned accounts on Digital

campaigns by:

• taking the lead on communications with the client related to Digital programs
• providing additional support to assigned accounts as requested

With the guidance of department manager, account managers, operations and/or Sales associates, assist with department/ company-wide initiatives relating to Digital Promotions by:

• assisting in the development, implementation, and maintenance of quality assurance procedures

Minimum Requirements:

• High School Diploma required. Bachelor's degree preferred
• Intermediate knowledge of Microsoft Office products (Excel, Word, and PowerPoint), Google applications, and Adobe
• Two or more years of experience communicating with clients through email or equivalent experience and training that provide the necessary knowledge, skills, and abilities to fulfill the responsibilities of the role
• Ability to meet deadlines and manage multiple day-to-day tasks and ongoing projects by effectively prioritizing
• Demonstrated ability to communicate effectively, professionally, and with tact and discretion