• Ensure strict adherence to OEM, Tier 1 and service customer delivery standards, including timely submission of ASNs, shipping documentation, and order confirmations.
• Monitor customer scorecards via automotive portals (e.g., Covisint, SupplyOn, OEM proprietary systems); proactively address KPIs to safeguard delivery ratings.
• Analyze and dispute logistics penalties including demurrage, freight variances, cubage miscalculations, and under-shipments.
• Manage and update firm customer orders to anticipate production variability and flag potential risks to monthly revenue targets.
• Troubleshoot IDoc errors from EDI transmissions; enable clean order processing and minimize disruptions to production sequencing.
• Prepare detailed demand and delivery reports segmented by customer, part number, and shelf life—supporting traceability for just-in-time delivery commitments.
• Align shipment scheduling with warehouse dispatch teams; maintain accurate customer master data in SAP/S4H and communicate seamlessly with the commercial team.
• Coordinate delivery changes and disruptions in professional English; engage directly with automotive clients to reinforce trust and proactive planning.
• Respond to last-minute drop-in orders by assessing production feasibility and updating promised delivery dates to balance plant constraints.
• Champion automation and digital integration for order entry and delivery tracking; reduce manual errors and improve process speed.
• Collaborate closely with production, materials, engineering, and quality teams to uphold commitments; drive compliance against core automotive KPIs like DPPM, OTIF, and ASN accuracy.

Your Skills & Strengths:

• Bachelor's Degree / Industrial Engineering / Foreign Trade / Administration / International Business
• Minimum 1-2 years of experience with FORD, GM, STELLANTIS
• SAP (SD modules).
• Communication, analytical and organizational skills.
• Motivated, customer and detail oriented.
• Advance English level
• Handling customer master data in ERP and familiar with export process and its required documentation
• Handling Excel at a high level (Power Query, Power Pivot, advanced pivot tables, dashboards, macros, dynamic arrays).
• Dynamic and with the capacity for abstraction and analysis. Waterfall analysis, forecast accuracy concepts.