Requirements:

• Drive Quality Uplift: Apply proven methodologies to elevate service standards and ensure operational excellence across all functions.
• Streamline Operations: Uncover bottlenecks and refine workflows to boost overall efficiency and effectiveness.
• Empower Teams: Cultivate open communication and collaboration across departments, breaking down silos and driving alignment.
• Lead with Data: Base decisions on thorough analysis and verified insights to ensure strategic, fact-based action.
• Resolve Operational Roadblocks: Tackle execution challenges decisively, maintaining consistent and reliable service delivery.
• Champion Performance Growth: Introduce targeted strategies that improve team productivity and drive measurable outcomes.
• Strengthen Communication Flow: Enhance transparency and information sharing to create more unified and agile teams.
• Promote Collaborative Problem-Solving: Partner with colleagues across teams to address pain points and foster a constructive work environment.:
• Educational Foundation: Bachelor's degree in Computer Science, Information Technology, or a closely related discipline.
• Team Leadership: Proven experience managing IT operations teams or complex technical projects with cross-functional impact.
• Cloud Savvy: Deep understanding of hybrid infrastructure and cloud services, particularly Azure (other platforms like AWS or GCP are also valuable).
• Advanced Technical Insight: Deep expertise in multi-cloud and hybrid cloud environments, with an ability to translate tech into outcomes.
• Exceptional Communication: Clear, persuasive communicator—both written and verbal—with strong stakeholder management abilities.
• Forward-Thinking Mindset: Always one step ahead, with a proactive approach to identifying and mitigating risk.
• Valued Certifications (Preferred):
• AZ-900: Azure Fundamentals
• AZ-104: Azure Administrator
• AWS Cloud Practitioner
• AWS Certified SysOps Administrator – Associate
• Google Cloud Digital Leader
• Google Associate Cloud Engineer
• Kubernetes and Cloud Native Associate (KCNA)
• Certified Kubernetes Administrator (CKA)