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VER MÁS
Hoy
NOC Engineer (Network Operations Center Engineer)
$25,000 - $35,000 Mensual
THINK FUTURE TECHNOLOGIES SA DE CV en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Procesamiento de datos
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
TemporalHorario:
Tiempo completoEspacio de trabajo:
Desde casaDescripción
Job Title: NOC Engineer
Experience: 3+ Years
Location: Mexico
Engagement Type: Full-Time/contractual, Fully Remote
Note: Equipment shall be provided by TFT
Job Description:
We are looking for a highly motivated and detail-oriented NOC Engineer to join our technical operations team. The ideal candidate will have strong experience with Linux systems, cloud platforms, and network troubleshooting, and be comfortable managing incidents across a wide variety of tools and technologies in a high-availability environment.
Key Responsibilities:
• Monitor and ensure the availability, reliability, and performance of infrastructure and services
• Troubleshoot incidents across platforms and escalate to the appropriate teams or vendors as required
• Use tools such as CloudWatch, Datadog, Zabbix, Opsgenie, PRTG, and MRTG for alerting and incident response
• Perform basic Linux administration and use system commands (e.g., ping, traceroute, df, ls, grep, ps, top, cat, sort, awk) for diagnostics
• Coordinate with vendors (e.g., Juniper, Cisco, Extreme, Huawei) for issue resolution
• Manage cloud infrastructure components on AWS, including EC2, Aurora, ElastiCache, CloudWatch, OpenSearch, and Support Case Management
• Operate within virtualized environments such as QEMU, KVM, Proxmox, VMware, and AWS EC2
• Manage support workflows and knowledge documentation through Jira, Confluence, Microsoft Teams, and Rundeck
• Open and manage remote hands tickets for hardware replacements, server upgrades, and physical interventions in data centers such as Equinix, CoreSite, and Cirion
• Good experience working with CPU, RAM, Storage, Processes
• Support patch management and security monitoring using tools like Crowdstrike
Requirements:
• Proficiency in Linux system administration (RHEL, CentOS, Ubuntu) and basic Windows Server knowledge
• Strong familiarity with network troubleshooting tools and methodologies
• Experience with cloud platforms, particularly Amazon Web Services (AWS)
• Knowledge of monitoring and incident management tools: CloudWatch, Grafana, Datadog, Zabbix, Opsgenie, etc.
• Hands-on experience with virtualization and hosting platforms such as QEMU, KVM, Proxmox, and VMware
• Familiarity with web and app stacks like NGINX, Apache, PHP, Python, and Perl
• Exposure to relational databases: MySQL, PostgreSQL, Microsoft SQL Server
• Experience coordinating with network hardware vendors and managing escalations
• Experience working with datacenter operations and remote hands procedures
• Exposure to security platforms such as Crowdstrike and patch management systems
Soft Skills:
• Excellent problem-solving and troubleshooting skills
• Strong communication skills (written and verbal)
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Experience working in a global or distributed technical support team
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20609524