Aún no hay resultados para tu búsqueda
Encontramos estas vacantes similares que podrían interesarte.
Hace 5 días
IT support Lead
$50,000 - $60,000 Mensual
Empresa confidencial en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Administrador de sistemas
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
HíbridoDescripción
What you will be doing:
- Organize the work of the technical support and operation department;
- Interact with heads of related departments in the area of ??solving technical support problems (initiation, requests for resource allocation);
- Interact with customers and clients in the area of ??technical support;
- Monitor the SLA for the execution of requests received within the framework of technical support;
- Conduct troubleshooting, eliminating performance issues and crashes;
- Ensure the operation of 1st and 2nd support lines, coordinate and interact with the 3rd line on systems included in the platform solution;
- Support integration with related systems;
- Analyze incidents, develop proposals to reduce the number of incidents, and reduce incident processing time.
- Implementation of quality metrics for application processing.
What is needed for this:
- Experience in a managerial position;
- Knowledge of English at a conversational level;
- Knowledge of Russian will be an advantage;
- Proficiency in Windows and Linux administration;
- Experience in supporting and accommodating solutions;
- Experience interacting with vendors and support partners
- Knowledge of MS SQL, Postgres DBMS, knowledge of network technologies;
- Knowledge and experience with AWS
- Experience with monitoring systems (Zabbix+Grafana).
We offer:
- Work in a friendly team of professionals, mentoring from leading specialists at the stage of entering the project;
- A dynamic and rapidly developing business, resources and the opportunity to create together an outstanding product on the global market of Asia, Latin America, Europe and the CIS;
- Practice and development of your competencies, discussion of the individual development plan for each employee;
- Hybrid work scheme;
- Competitive salary and the ability to scale it depending on the business tasks performed;
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19267726
Refina la ubicación de tu búsqueda
Refina la ubicación de tu búsqueda