Technical writer

JOB SUMMARY:

The Technical Writer is responsible for generating disassembly and assembly procedures for the MEWP (mobile elevated work platform) and telehandler innovative ideas for content while working both independently and collaboratively as part of a team. The position researches products, services, technology or concepts to be documented and easily understood by a broad audience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These duties are not meant to be all-inclusive and other duties may be assigned.

• Fluency in technical and common office software
• Ability to pay attention to details
• Written and oral communication skills
• Ability to prioritize and execute tasks in a fast-paced environment
• Willingness to take on new challenges and build on current skills
• Exceptional analytical and conceptual thinking skills
• Ability to multitask and be a self-starter
• Ability to check all technical material for consistency and accuracy
• Analyze new products and design changes to identify technical manual requirements
• Attend product design meetings to determine the impact on manuals
• Estimate and schedule development time requirements for projects
• Coordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilities
• Develop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adheres to documentation guidelines and templates
• Ability to read and interpret engineering drawings and other related engineering design and manufacturing documentation as required
• Review applicable Change Notices (CNs) and determine actions needed
• Ensure work is kept to schedule, style, and quality
• Coordinate proofing of final copy before release
• Assist and/or train subordinate technical writers as needed
• Oversee others on assigned projects as required
• Assist internal and external customers in the use of operator and service manuals
• Write, create, and edit operation, service, maintenance manuals, and service bulletins
• Interact with Global business entities.
• Fluent in English/Spanish
• Other duties as assigned

Experience:

• 2-7 plus years of experience in technical writing experience preferably in the MEWP/Telehandler industry or manufacturing.

Education:

• Bachelor's degree in a related field
• Two (2) to seven (7) years of relevant experience