Cartier one of the world most prestigious luxury brands, is looking for a Boutique Director, to join the Mexico team.

The Boutique Director will lead the team to provide clients with exceptional and unique experiences by ensuring excellence in boutique operations and client services. He/she will be responsible for the financial growth of the Cartier Boutique in accordance with the retail strategy and lead its profitability. The director will represent the Brand by being a true Cartier Ambassador, inside and outside of the Boutique with clients and partners as well as with team members and peers. He/she will be the face of the Guadalajara boutique that resonates locally and internationally.

The Boutique Director will be responsible for managing the operation of the Boutique as well as the Boutique team and will take an active role in the creation and Implementation of the yearly action plan. Thanks to a strong entrepreneurial spirit, the boutique director will work closely with local HQ to propose and implement new initiatives to animate the boutique throughout the year and to actively develop the business by recruiting new clients and by nurturing our historical clients, especially our High-End clientele. Holding a true managerial role, he/she will be managing several departments in a complex and ever-changing environment.

Education:

• Bachelor degree in Business Administration, Marketing or related field.

Required experience:

• 10 years of experience in Retail, preferable in Luxury Industry. 5-8 years of experience in managerial positions.

Technical skills / abilities:

• Proficient in Microsoft Word, PowerPoint, and Excel
• Spanish and English required, French and Portuguese a plus
• Knowledge of the watch & jewellery industry is a plus

Values:

• Curiosity
• Open Mindedness
• Respect
• High Level of Precision
• Sharing (welcoming & collaborative style).

Competencies & Skills: Priority

C O M P E T E N C I E S

S K I L L S

Business & Customer Focus

Understands the competitive environment, market conditions and what will affect them. Builds strong relationships with Cartier's customers. Excellent analytical & sense of business skills, understanding of retail productivity levers

Active listening

Mindfully hears and comprehends others, gives feedback, paraphrases what has been said for mutual comprehension, and actively asks questions.

Drive for Results

Is bottom line oriented. Is tenacious despite obstacles and setbacks. Pushes others to achieve results and sets high performance standards.

Assessing Talent

Identifies and selects capabilities needed to achieve the organization's business goals and assess people.

Manage Complexity

Is prepared to look for the root cause of an issue, being concerned about shortcuts. Collects data from multiple sources and asks the right questions to analyze a situation.

Feedback Skills

Gives specific and objective information to raise awareness of performance and behaviour, in order to achieve change and improvements

Organize Work

Plans and breaks down objectives into well-defined milestones. Sets priorities based on organizational goals. Provides direction and delegates as needed.

Coaching

Works with employees to assess their strengths and development areas, managing through feedback and leading to development plans

Create Team Spirit

Establishes common objectives and rewards team efforts. Creates a sense of belonging to a team. Encourages team members to work together.

Managing chance

Minimizes resistance to organizational change through involvement of key players and stakeholders.

Strategic Agility

Anticipates future market trends and factor them into Cartier's strategy. Comfortable designing future scenarios. Can build a clear road map towards a vision.

Managing stress

Strategizes and copes with psychological or emotional turmoil.

Navigate Across Uncertainty (COVID19)

Can deal with ambiguity and make decisions with incomplete data. Is resilient and decisive when things are up in the air. Does not need direction nor instructions to move forward.

Problem solving

Works through details of a problem in a constructive way to reach a solution or decision.

Foster Accountability

Follows through on commitments and ensures others do the same. Builds in feedback loops into work Establishes clear roles and responsibilities

Networking

Creates a group of acquaintances and associates and keeps it active through regular communication for mutual benefit. Excellent interpersonal skills to handle both internal, transversal and external stakeholders (staff, partners, clients and colleagues).

Other Competencies & Skills to Consider

C O M P E T E N C I E S

• Attract and Develop Top Talent

Is able to bring in high caliber talent to address the company's needs. Is a good judge of talent and leverages internal talent effectively. Develops his/her team.

• Create a Sense of Purpose

Articulates the vision in a way everybody can relate to. Creates positive energy and enthusiasm around the organization. Talks about the future with optimism.

• Digital & Technology Acumen

Understands the role of technology in evolving Cartier's business model. Keeps up to date of technological developments. Is willing and capable to adjust his/her way of working based on technology. Solid digital skills and interest in new technologies and media.

• Instill Trust

Walks to talk. Leads by example. Maintain confidentiality

• Self-Awareness

Seeks regular feedback. Knows his/her own strengths, admits mistakes, weakness and limits. Is conscious of his/her impact on others.

• Value Diversity

Capitalizes on the diversity of cultures, backgrounds, styles to achieve results. Is sensitive to cultural differences and curious to understand them.

S K I L L S

• Building Relationships

Builds relationships and networks. Works through and with others. Communicates and negotiates effectively and persuasively. Solid organizational & communications skills to manage a complex environment towards high performance ambitions

• Decision-making

Weights the positives and negatives of each option, forecasts the outcome and determines which is the best for a particular situation

• Delegating

Shares or transfers authority and the associated responsibility to an employee or subordinate.

• Empathy

Understands, recognizes and considers others' feelings.

• Entrepreneurial

Creates own opportunities and has a low fear of failure. Exercises sound judgement, sets stretch objectives and effectively manages resources to achieve success over the long-term. Entrepreneurial mindset with strong proactivity and creativity

• Influencing and persuading

Is able to affect/change others' decisions, attitudes or behaviors by using written or spoken messages to convey information, feelings, or reasoning.

• Managing conflict

Recognizes and deals with disputes in a rational, balanced and effective way to restore the focus to the (organization's) overall goals.

Apply and joy the wonderful world that Cartier has to offer

Learn more about life at Cartier

www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont