Join our team!

The Document Verification Analyst is responsible for reviewing consumer credit operations, validating that the information and the documentation of the client comply with the approved profile by the analysis area, as well as ensuring compliance with credit policies and procedures.

This position requires proposing initiatives to improve the quality of the review optimize response times and reduce costs in the area.

Type of contract: Fixed term (12 months)

Responsibilities

• Review and corroboration of customer information.
• Verification of information via telephone.
• Document validation and data entry.
• Detection of inconsistencies in documents and information.
• Participation in projects of process development.
• Assure the correct application of policies and procedures.
• Fraud prevention.
• Maintain and improve the level of service by meeting response times and levels of satisfaction.

Qualifications

• Bachelor's degree in accounting, Administration, Economics and/or Engineering.
• 2+ years working in the financial sector, preferably in activities related to document verification.
• Basic/Intermediate English Skills.
• Experience in reviewing and capturing information.
• Solid oral and written skills.
• Detail oriented.
• High capacity to concentrate in repetitive activities.
• Capacity to work under pressure.
• Capacity to work with teams.
• Excellent attitude towards service
• Intermediate level in Office, Excel, and Access.

Mexico - GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.