The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at PPG locations. They work with centralized IT teams to deliver new solutions and support the existing standards.

Responsabilities

• Entry level position - Small Site(s) within country – day to day ticket resolution and fleet
• management according to standard KPI's. Typically supplements Site IT analyst at a larger site
• and requires constant supervision
• Onsite Technology Support provides in-person assistance to employee end users including:
• Responds to telephone calls, emails, and personnel requests for technical support.
• Provide support to end users on a variety of issues. Identifies, researches, and resolves technical
• problems.

Qualifications

• 2-4 years of experience as SIS
• On Site at Tepexpan
• conversational english
• Strong interaction and interpersonal skills specifically listening, providing guidance
• Follow company standards and apply policies consistently.