We are seeking a highly motivated and detail-oriented Site Manager to lead the operations of a 99-unit residential community. This role blends the responsibilities of a Property Manager and Assistant Manager, with a strong focus on financial performance, leasing strategies, and resident retention.

The ideal candidate will be results-driven, customer-focused, and skilled in managing the financial success of a property while ensuring

a superior living experience for our residents.

Key Responsibilities:

Financial Management

• Develop, manage, and execute the annual operating budget for the property, with a strong focus on maximizing Net Operating Income (NOI).

• Track and analyze financial performance, ensuring income targets and expense controls are met or exceeded.

• Review and approve all invoices, ensuring accuracy, proper coding, and alignment with the budget.

• Monitor rent collections daily; proactively follow up on delinquencies and implement collection strategies, including legal action when necessary.

• Prepare monthly financial reports, including variance reports, for ownership and regional leadership.

• Identify and implement cost-saving initiatives without compromising service quality.

• Ensure accurate rent roll management and maintain up-to-date records in the property management system

Leasing

• Drive leasing performance to achieve and maintain high occupancy levels (targeting 95%+).

• Execute marketing strategies to increase traffic, improve conversion rates, and reduce vacancy loss.

• Lead the leasing team or act as lead leasing agent, ensuring prompt follow-up on all inquiries, tours, and applications.

• Oversee lease renewals, utilizing retention strategies to minimize turnover

Operations & Management

• Serve as the primary point of contact for all resident concerns, ensuring prompt resolution and resident satisfaction.

• Participate in the resident retention programs and community events to foster a sense of community.

• Conduct regular surveys to gather management feedback and promote the referral programs

• Ensure timely completion of service requests and maintain high standards for work order resolution.

• Conduct regular property inspections to maintain curb appeal, safety, and cleanliness.

• Manage vendor relationships and service contracts to ensure quality work and adherence to budget.

• Supervise and mentor on-site team members, including leasing staff and maintenance personnel.

• Provide ongoing training, coaching, and performance feedback.

• Create a collaborative, motivated, and accountable team environment

Qualifications:

• Experience: Minimum 3-5 years of experience in residential property or hotel management with a proven track record in financial management and leasing/sales performance.

• Education: High school diploma or equivalent required; bachelor's degree in Business, Real Estate, Hospitality Management or related field preferred.

• Proficient in property management software (e.g., Yardi, MRI) and Microsoft Office Suite.

• Bilingual proficiency in English and Spanish

• Excellent analytical, problem-solving, and decision-making skills

Key Competencies:

• Strong financial acumen with the ability to read, analyze, and interpret financial reports.

• Proactive approach to leasing and marketing with demonstrated success in maintaining high occupancy.

• Exceptional communication and interpersonal skills.

• Highly organized, detail-oriented, and capable of managing multiple priorities.