Customized Learning Solution Manager

This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE Education Transformation & Redesign

As a pivotal role within the organization, this manager will serve as the single point of accountability for assisting in the pursuit and delivery of customized learning solutions on a global scale.

This role requires a passionate and innovative leader committed to excellence in designing and delivering customized learning experiences, both standalone and as integral components of wider HPE solutions. This role leads a global team to help pursue and oversee the delivery of customized learning solutions to customers and other selected audiences.

Responsibilities include but are not limited to the following key activities:

• Manage the full lifecycle of customized learning projects, ensuring projects meet quality standards, deadlines, and budget constraints.
• Serve as the focal point for customers during delivery, ensuring high satisfaction while proactively addressing needs through regular communication and problem resolution.
• Collaborate with Geo Pursuit, Sales and customers to design compelling, aligned learning solutions; develop proposals that effectively showcase the value of these solutions.
• Collaborate with the Education Portfolio team to develop, customize and maintain Learning Solution specific market relevant learning content.
• Ensure that learning solutions are effectively delivered and achieve intended learning outcomes.
• Oversee delivery operations for customized solutions, including managing profitability and compliance, while assigning/allocating team members and other resources as needed to meet project and organizational goals.
• Lead and develop a diverse team, fostering a culture of high performance and continuous improvement.

What You'll Need:

• Minimum of 2 years' senior experience within a delivery organization in services industry.
• Strong commitment to customer satisfaction and instilling values within an organization.
• Demonstrated success in managing or supporting large, complex projects as well as matrix organizations.
• Leadership or euivalent team management experience and ability to lead others to consensus.
• Superior planning, communication, change management, and cultural awareness skills, including financial and global business acumen.
• Superior familiarity with learning content and delivery solutions.
• Excellent written and verbal communication skills.
• Experience in the learning and development field, along with a strong understanding of market trends and technologies, would be beneficial.
• Ability to drive innovation and create a multi stakeholder environment that supports a growth mindset to achieve new ideas and initiatives.

Metrics:

• Engagement Margin
• Team Member Utilization
• Customer Feedback / NPS (Net Promoter Score)
• Team Member Feedback
• Conversion rate of opportunities identified into closed deals.
• Revenue generated from learning solution sales.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Organizing, Presentations, Process Development (PD), Project Management, Saba {+ 2 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:
Learning & Development
Job Level:
Manager_1

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $86,000.00 - $198,000.00

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .