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Executive Assistant

$26,000 - $29,000 Mensual

Intugo enZapopan, Jal.

Empresa verificada

Sobre el empleo

Categoría: Administrativo

Subcategoría: Administración de oficina

Educación mínima requerida: Bachillerato

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Presencial

Descripción

Employment Type: Full-Time

Position: – Executive Assistant

Position Summary

The – Executive Assistant is responsible for providing administrative support and patient communication in a fully remote environment. This role ensures the smooth operation of front desk activities, including appointment scheduling, insurance verification, and proactive patient follow-up, while adhering to internal policies and industry regulations such as HIPAA.

Key Responsibilities

Patient Communication and Scheduling

Answer incoming calls promptly and route them appropriately.
Schedule, confirm, and reschedule appointments using EHR systems.
Conduct pre-surgical education and post-surgical follow-up calls.

Insurance and Documentation

Verify insurance eligibility prior to appointments.
Obtain pre-authorizations for visits and procedures.
Manage medical record release requests in compliance with HIPAA.
Coordinate and track medical referrals.

Patient Outreach and Retention

Contact patients not seen in 3, 6, 9, or 12+ months to encourage follow-up care.
Follow up with leads and patients who have not completed the care process.
Collect patient feedback and testimonials after surgical procedures.

Accounts and Compliance

Contact patients with outstanding balances to support accounts receivable collections.
Maintain accurate documentation of all interactions in the EHR system.
Ensure full compliance with HIPAA regulations and company policies.

Qualifications

Education

High school diploma or equivalent (additional training in medical office administration preferred).

Experience

Minimum of 1 year in a medical office or healthcare call center environment.

Technical Proficiency

Familiarity with EHR systems and scheduling software.
Proficient in standard office technology.

Soft Skills

Strong communication, organizational, and customer service skills.
Ability to handle sensitive information with professionalism and discretion.

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20566624

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