Legal Assistant – Immigration Law Firm

Location:

Guadalajara, Jalisco

Full-time

Monday to Friday, 8:30 a.m. – 5:30 p.m. (Houston time)

About the Role:

We are seeking a client-focused Legal Assistant whose primary responsibility will be to follow up with clients and collect and organize all necessary documentation and information for the accurate and timely processing of immigration cases. This position plays a key role in maintaining clear communication and providing ongoing support to clients throughout their legal journey.

Key Responsibilities:

• Guide and support clients throughout the document collection process
• Request, receive, and organize required client documents
• Maintain regular and professional communication with clients regarding the status of their case
• Manage calendars, reminders, and appointments related to legal casework
• Keep client records organized and up to date in both physical and digital formats
• Collaborate with the legal team to ensure all case information is complete and submitted on time

Qualifications:

• Minimum of 1 year of experience in customer service, document management, or a similar administrative role
• Strong communication skills in both Spanish and English (REQUIRED)
• High attention to detail, excellent organization, and ability to handle multiple tasks
• Discretion and professionalism in handling sensitive client information
• Administrative skills, including calendar management, email communication, and task follow-ups
• Empathetic and respectful interaction with clients
• Basic proficiency with digital tools and document management systems

Key Competencies:

• Proactivity and ability to anticipate client needs
• Problem-solving and critical thinking skills
• Ability to work under pressure and meet deadlines
• Strong work ethic and commitment to confidentiality

We Offer:

• Competitive salary in Mexican pesos
• Full legal benefits (as required by Mexican labor law)
• Ongoing training and professional development
• Growth opportunities within a dynamic legal environment
• A supportive, client-centered, and collaborative work culture