Job Description

The selected candidates will also be providing advice and assistance to internal Oracle employees on various customer situations and escalated issues.

Some of the role's duties include:

• Consulting with customers on complex use of Oracle products

• Contributing significantly towards the "My Oracle Support" Database communities

• Analyzing work load, implementing changes to improve productivity

• Proactively contributing to increasing the team's efficiency by sharing knowledge, providing feedback about best practices, writing tools

Qualifications

Technical degree i.e. BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, Chemistry or proven professional and technical experience.

Soft skills:

• Excellent written and verbal communication skills in Spanish and English

• Performing under pressure

• Problem Solver, Analytical thinker

• Flexibility to work in different shifts and off days, including holidays and weekends.

Technical Skills:

- Thorough understanding of the Oracle product features

- Database architecture knowledge and basic database administration

- Familiarity with Linux/ Unix/ Windows Administration concepts

- For the Exadata Team

- Exadata, RAC ,ZDLRA, Backup and Recovery, RMAN, knowledge of various restore and recovery scenarios

- Familiarity with Cloud Architecture (Oracle and/or third parties) and virtualization concepts and tools.

- Networking

Mexico: OTA-RM-MX

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer