Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team as our Technical Documentation Engineer in Matamoros, Coahuila?

As our new Technical Documentation Engineer, you will be responsible for creating, updating, and maintaining high-quality technical documentation that supports our product development teams and enhances the customer experience.

Responsibilities include, but are not limited to:

1. Author and Maintain Technical Manuals:

· Develop and revise installation and service manuals for elevators and escalators in alignment with product updates.

2. Cross-Functional Collaboration:

· Work closely with Project Managers and Subject Matter Experts to understand changes and integrate accurate, up-to-date content into technical documents.

3. DITA architecture:

· Ensure all documentation complies with KONE style guidelines using structured document authoring systems.

4. Support with Technical Illustrations:

· Assist with 2D and 3D illustrations using tools such as Adobe Illustrator and 3D modeling software (CREO, SolidWorks or similar).

5. Ensure Quality and Compliance:

· Review documentation to ensure clarity, correctness, and adherence to global standards and KONE's editorial guidelines.

6. Client Follow-Up:

· Actively track documentation feedback from internal stakeholders to avoid delays in product release approvals.

What We're Looking For:

- 2-3 years of experience in engineering (design, manufacturing, or product development), preferably with direct product interaction.

- Proven experience writing technical documentation in English-including a strong grasp of technical vocabulary and structure.

- Strong communication and organizational skills; ability to manage multiple priorities and meet deadlines.

- Experience with 3D modeling software and a good understanding of mechanical and electrical engineering concepts.

- Programming Knowledge: Utilize basic scripting (in any language) to support automation or formatting tasks in technical content production.

- Minimum intermediate level of English speaking.

What can KONE offer you?

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Just some of our many benefits include:

• Competitive salary

• Opportunities to learn and grow

• Comprehensive health and wellness plans for the entire family

• More benefits than required by law

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.?