We are seeking a highly organized and proactive Regional IT Coordinator to oversee and support IT operations across multiple regional locations. The ideal candidate will be responsible for ensuring the smooth functioning of IT systems, providing technical assistance to end-users, and coordinating IT initiatives within their designated region.

Client Details

Our client is a growing organization committed to leveraging technology to achieve its business objectives and deliver exceptional service. With a strong presence across diverse regions, we operate in a fast-paced environment that values innovation, efficiency, and collaborative problem-solving.

Description

Responsibilities:

• Provide first-line technical support and troubleshooting for hardware, software, and network issues.

• Support and maintain CRM systems, providing user assistance and troubleshooting related issues.

• Coordinate with central IT teams and local staff to implement and maintain IT infrastructure.

• Manage IT inventory, including hardware, software licenses, and peripherals.

• Assist with the onboarding and offboarding of employees from an IT perspective.

• Ensure compliance with IT policies, procedures, and security standards.

• Conduct regular system checks and maintenance to prevent issues and ensure optimal performance.

• Support regional IT projects and deployments, ensuring timely and efficient execution.

• Communicate effectively with non-technical users to resolve issues and provide guidance.

Profile

Qualifications:

• Proven ability in IT support or coordination.

• Working with CRM systems.

• Solid understanding of computer hardware, operating systems (Windows/macOS), and network fundamentals.

• Familiarity with common business software applications.

• Excellent problem-solving and communication skills.

• Ability to work independently and manage multiple priorities.

• Strong customer service orientation.

Job Offer

• Competitive Salary: A compensation package that recognizes your skills and ability.

• Comprehensive Health Benefits: Medical, dental, and vision coverage that often exceeds basic requirements, for you and your dependents.

• Generous Paid Time Off: Vacation days, holidays, and sick leave that go beyond statutory minimums, ensuring a healthy work-life balance.

• Professional Development Opportunities: Access to training programs, certifications, and resources to foster continuous learning and career advancement.

• Retirement Savings Plan: Support for your financial future through a robust retirement plan with company contributions.

• Life and Disability Insurance: Coverage to provide peace of mind for you and your loved ones.

• Vouchers: Additional support to help with everyday living expenses.

• Work Environment: A collaborative and supportive space where your contributions are valued.

• Opportunities for Impact: The chance to play a key role in shaping our IT landscape and directly supporting our regional operations.