IT Analyst

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POSITION PURPOSE

This role ensures the continuity of the operation and availability of all company information systems. The ideal candidate will be a proactive and solutions-oriented individual responsible for maintaining existing systems, implementing new technologies, creating reports and supporting business objectives through innovative IT solutions.

ESSENTIAL FUNCTIONS

· Maintain and support current operations of the ERP and legacies systems.

· Correct errors and support users by prioritizing critical processes.

· Manage user access to corporate ERP and legacies systems, ensuring data security and compliance.

· Orchestrate the integration and seamless communication of diverse systems, interfaces, and new developments

· Responsible for creating and maintaining reports across all corporate systems

· Analyze business requirements and translate them into specific projects and proposals for system modification.

· Design, develop, and implement new systems or technological solutions by selecting and configuring appropriate hardware and software.

· Conduct thorough testing and quality assurance of all new systems and updates.

· Provide comprehensive training and user manuals to end-users on new systems, system updates and system processes.

· Stay abreast of the latest technological advancements for the company's industry.

EDUCATION/EXPERIENCE REQUIREMENTS

· Bachelor's degree in Systems, Computer Science, Information Technology, or a related field.

· Minimum 4 years of technical program and project management experience working with technical teams developing enterprise class solutions.

· SQL expertise, including reporting, querying, and data extraction.

· Proficiency in database design, information system modeling, and management.

· Familiarity with Business Intelligence concepts is preferred.

· Experience with ERP systems (YARDI is a significant plus).

· Strong technical English.

· Excellent analytical, problem-solving, and decision-making abilities.

· Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.