Why work with us?

We are a fast-growing company that is revolutionizing the world of data in Latin America!

CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.

At CIAL, we firmly believe that every team member plays a critical role towards achieving our goal of enabling businesses to thrive in any economic environment.

It's our people, not technology, that makes what we do possible. It's our people, not data, that turns information into insights. And it's our people, not algorithms, that cares to help our clients make better informed decisions.

We are innovative, agile, and inspired by data – and we are looking for people that share those values to join our mission to build stronger businesses!

Join the data-revolution!

The role:

You will be responsible for managing the full accounts receivable process, including generating invoices and credit memos, recording journal entries, and applying customer payments. Maintain strong relationships with customers' accounts payable teams, monitor accounts, and handle collections follow-up. Collaborate with Sales, IT, and Marketing to resolve billing issues and improve platform performance. Provide timely aging reports, support bad debt management, and assist with monthly reconciliations and special projects as needed.

What you will do:

• Generate customer invoices, credit memos and issue timely statements.
• Accurately record journal entries and apply customer collections' registers.
• Build and maintain the relationship with customers' accounts payable team.
• Monitor customer accounts and maintain collection log.
• Address ongoing customer complaints concerning billing or service rendered.
• Follow up on collection through calls and emails to customers.
• Work closely with other business units to ensure accuracy in billing and collection.
• Tackle any issue affecting the sales/finance platforms performance and work with the Sales, IT and Marketing teams for agreeing on remedial plans.
• Provide the Aging Collection report on a timely basis and any other report related to the Accounts Receivable activity.
• Inform management of all accounts that need to be written off to bad debt.
• Seek opportune support from the Sales team when a customer is not responding.
• Maintain flexibility to work on special projects and other duties as needed.
• Perform the monthly accounts receivable reconciliations.
• Other duties as assigned by management.

What are we looking for:

• Bachelor's degree in accounting, finance or related fields.
• Minimum of 1-year experience in Billing and Collections.
• Experience in Customer Portals (ejem: Adquira, Edicom)
• Soft skills: Organized, ethical, proactive, responsible, and curious.
• Intermediate English level.
• Advanced Excel and Office 365.
• Experience handling any ERPs or Finance System.
• Highly Analytical, self-disciplined, with high attention to detail.
• Excellent interpersonal and communication skills.
• Remarkable organizational skills and relentless drive to improve efficiency.
• Great team collaboration attitude

What we offer:

• Positive and encouraging work environment.
• Dynamic company where you can grow as far as your vision and curiosity leads you.
• Competitive compensation and benefits package.
• Hybrid office / remote work scheme.

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.